#Japan #Tokyo #Survey Results #CC Moola #Cheap SIM

Key Insights from the Survey on Cheap SIM Users in Japan

Recently, CC Moola conducted an extensive survey to understand the preferences and experiences of users who have switched to cheap SIM plans in Japan. The survey, which focused on individuals above the age of 18 currently using cheap SIMs, gathered valuable data concerning their motivations for switching, their usage patterns, and their satisfaction levels. Here are the detailed findings:

Dominant Reason for Switching: Cost Savings

A staggering 81.9% of respondents indicated that their primary motivation for switching to a cheap SIM was to reduce costs. Additionally, around 70% reported that their monthly bills decreased by more than ¥1,000 after making the switch. This data indicates that financial considerations are driving the shift towards cheaper mobile options among Japanese consumers.

Data Usage Habits

When it comes to data consumption, most respondents fall into the light to middle usage categories. The primary data usage levels reported were between 1GB to 2.99GB and 3GB to 9.99GB. Many participants expressed confidence in their data needs, stating that their usage patterns align well with the services offered by cheap SIM providers. There is a clear trend of users selecting plans tailored to their specific requirements, highlighting a shift towards more personalized mobile solutions.

Communication and Support: Mixed Feelings

While some users expressed concerns regarding connectivity and support—from experiencing weak signals in rural areas to difficulties with initial setup over 9% of respondents noted that initializing their services was challenging—the majority (over 50%) reported that they faced no significant inconveniences. Notably, user satisfaction regarding both monthly fees and communication speed remains high, with many users feeling they have found an acceptable balance between price and quality.

Methodology of the Survey

The survey was conducted via an internet-based research tool called Freezy, focusing on a sample of 210 valid responses collected between December 9, 2025, and December 22, 2025. Participants came from various locations across Japan.

Breakdown of Current Cheap SIM Usage

The survey results indicate that Rakuten Mobile is the most popular choice among users, chosen by 23.81% of respondents. Other notable providers include UQ Mobile at 15.24% and Y! Mobile at 12.38%. Here’s a succinct breakdown:

• - Rakuten Mobile: 23.81%
• - UQ Mobile: 15.24%
• - Y! Mobile: 12.38%
• - ahamo: 8.57%
• - IIJmio: 7.14%
• - mineo: 5.71%
• - Others: 26.19% collectively.

Major Drawbacks Noted by Users

While 53.81% of respondents expressed overall satisfaction with their cheap SIM experience, common challenges included weak signals in rural and indoor environments (23.81%) and the difficulty of initial setup (9.52%). Concerns also arose regarding the changing nature of service, specifically the inability to use carrier email accounts, indicating a need for better customer education on these points.

Satisfaction Levels: High, Yet Diverse

When asked about their satisfaction with monthly fees, 68.58% of respondents either agreed or strongly agreed that they are satisfied, while 48.28% felt the same about the communication speed they receive. These positive figures demonstrate a general contentment with the transition to budget-friendly SIM plans, even though there are still areas for improvement.

Conclusion

The findings from the CC Moola survey illuminate the current landscape of cheap SIM usage in Japan, showcasing a market that prioritizes cost while still navigating challenges related to service quality. As consumer choices continue to evolve, providers would do well to consider these insights to enhance their offerings and better meet user expectations.

In conclusion, the movement towards affordable SIM services reveals that price sensitivity is a significant factor, yet there lies a substantial opportunity for service providers to adapt and refine their offerings in a competitive market.

For further details, refer to the original documentation from CC Moola linked here and the survey results here.