Enhancements to BarracudaONE Platform Empower MSPs with Advanced Cybersecurity Capabilities

In a notable development aimed at managed service providers (MSPs), Barracuda Networks, Inc. has unveiled significant enhancements to its AI-powered BarracudaONE platform. These advancements are tailored to streamline threat response, simplify operations, and foster scalable growth for MSPs across multi-tenant environments. The enhancements focus on key features such as bulk remediation for email threats, professional services automation (PSA) integrations, and improved account management capabilities.

Key Enhancements

1. Bulk Remediation for Email Threats

One of the standout features introduced is the capability for bulk remediation of email threats. With just a single click, MSPs can now remediate threats across all customer environments almost instantly, boosting response times by as much as tenfold. This rapid response mechanism reduces the potential for extended threat exposure and minimizes escalation risks. By streamlining threat management across multiple tenants, MSPs not only enhance service delivery but also strengthen trust with their customers through consistent protection.

2. PSA Integrations for Automated Billing

In addition to threat remediation, BarracudaONE now integrates seamlessly with six leading PSA platforms, including Autotask by Datto, ConnectWise PSA, and Kaseya BMS. This feature automates billing and invoicing across various customer environments, eliminating the need for manual data entry. Such automation reduces errors and accelerates revenue cycles for MSPs, allowing them to focus on providing exceptional services without the administrative burden of billing discrepancies.

3. Unified Management Experience

The BarracudaONE platform offers a cohesive view of all cybersecurity operations. It combines various Barracuda products into a single, easy-to-navigate interface. This unified dashboard facilitates better visibility and management of solutions, accounts, licenses, and threat responses. MSPs can operate efficiently with embedded automation and intelligent reporting features that enhance productivity and reduce the complexity of managing various customer environments.

Partner Commitment

As stated by Michelle Hodges, Senior Vice President at Barracuda, these enhancements underscore their commitment to supporting MSPs. The goal is to empower these providers with tools that promote growth while ensuring swift threat responses and operational agility. Such advancements help MSPs stay competitive in an increasingly challenging cybersecurity landscape.

Real-World Impact

MSP leaders have praised the new capabilities for their potential to transform cybersecurity operations. Scott Coates from Servicad highlighted the bulk remediation feature as a game-changer for managing threats that often cross customer environments, saving critical time and significantly mitigating risks. Similarly, Andrew James from Shield Cyber Security noted how these innovations align with their growth ambitions, enabling them to deliver enhanced protection efficiently.

Conclusion

The enhancements to the BarracudaONE platform position Barracuda as a frontrunner in the cybersecurity arena, particularly for MSPs looking to bolster their service offerings. By integrating advanced features into a user-friendly platform, Barracuda is helping its partners navigate the complexities of modern cybersecurity with greater ease and effectiveness. With these innovations, Barracuda continues to affirm its status as a trusted ally in cybersecurity for businesses of all sizes.

Available now at no additional cost, the BarracudaONE enhancements solidify its role as a robust cybersecurity framework capable of tackling contemporary threats while streamlining service delivery for MSPs worldwide.