Velocity's Leadership Expansion to Drive Growth
Velocity, a frontrunner in technology solutions for multi-location enterprises, is poised to enhance its impact in the hospitality and senior living markets with the recent appointments of Don Moore as Chief Experience Officer and Derrick Brian as Vice President of Sales. With their combined experience of over 55 years, both leaders bring a wealth of knowledge and a robust network of industry relationships to the company.
New Leadership Profiles
Don Moore, Chief Experience Officer
Don Moore joins Velocity with more than three decades of experience spanning telecom, managed Wi-Fi, and IPTV. Filling the role of Chief Experience Officer, Don is tasked with expanding Velocity's customer base across various sectors including hospitality, senior living, and multi-dwelling units. His previous leadership roles at companies like GuestTek and TekSecute Technology Group are notable, as he has successfully built solid connections with prominent hotel brands such as Hyatt, Hilton, and Marriott. Don holds a Bachelor of Arts degree from Xavier University, with his understanding of customer needs making him a crucial asset for Velocity.
Derrick Brian, Vice President of Sales
With 25 years of seasoned experience in tech solutions, Derrick Brian stands out with his emphasis on customer experience and innovation. His trajectory includes significant positions at KoolConnect, GuestTek, and TekSecute Technology Group, where he contributed to early IPTV deployments that redefined connectivity and guest service levels. His extensive interaction with major hotel chains and senior living facilities enables him to champion the implementation of progressive technologies nationwide. Derrick earned his bachelor’s degree from George Mason University.
Momentum for Growth
Weston McDonald, Chief Sales Officer, expressed enthusiasm about the strategic additions to the leadership team. He stated, "Adding Don and Derrick to our roster uniquely positions Velocity to enhance its service offerings in these industries. Their extensive industry experience allows us to move faster and more effectively deliver our technology solutions."
Mark Walker, President and Chief Operating Officer, echoed this sentiment, emphasizing the significance of drawing talent from competitor companies: "Velocity is amassing the strongest tech team in hospitality and senior living, which is evidenced by the caliber of leaders eager to join our mission. With Don and Derrick's expertise, we are poised to deliver unmatched solutions for our partners."
A Vision for Excellence
Velocity is on a mission to recalibrate customer engagement levels within the hospitality and senior living industries. The company’s dedication to technological innovation positions it to redefine customer excellence across all sectors it serves. By integrating cutting-edge solutions tailored to meet the dynamic needs of their clientele, Velocity aims not only to retain existing clients but also to attract new business within these arenas. With an unwavering commitment to quality service, the company is fully equipped to fulfill its growth ambitions.
About Velocity
Founded in 2005, Velocity has established itself as a trusted technology management solution provider. From voice and data solutions to digital signage, Velocity’s comprehensive portfolio addresses the full spectrum of needs for multi-location enterprises. The company boasts a network of over 5,500 certified technicians and holds more than 450 carrier agreements, ensuring unparalleled service delivery. Operating under a CLEC license across all states, Velocity maintains a robust infrastructure that enhances responsiveness and minimizes system outages.
For more information about Velocity and its technological offerings, visit
VelocityMSC.com.