#Japan #Tokyo #Circlace #AoraNow #Synthesy

The Launch of Comprehensive AI Governance and Support Services

In an era where Artificial Intelligence (AI) is fundamentally reshaping business operations, Circlace Inc., based in Tokyo, has joined forces with its subsidiary AoraNow Inc. and the invested company Synthesy Inc. Together, they have initiated an innovative service designed to assist companies in leveraging AI effectively, from strategic planning to implementation and governance.

Why This Service is Needed

The pace of AI adoption has significantly accelerated, moving from Proof of Concept (PoC) to the actual implementation phase. While businesses are enthusiastic about improving operations, enhancing customer experiences, and making informed decisions through AI and machine learning, several challenges have surfaced:

• - Disconnection Between Strategy and Execution: Many AI initiatives conceived by the executive team are not effectively translated into the actual workflows of day-to-day operations.
• - Projects Stalling at PoC: Numerous projects fall short, remaining mere tests rather than progressing to operational use.
• - Lack of AI Governance: Companies often lack frameworks for risk management, accountability, and ethical oversight in their AI practices.
• - Rapid Deployment of Generative AI: As companies rush to implement generative AI, the necessary operational rules and management practices lag behind.

In contrast to Japan, many European and American countries are actively developing regulatory frameworks to address the social risks posed by AI. For instance, the European Union is introducing the world’s first comprehensive AI regulation, the AI Act. In alignment with these global trends, the Japanese government is expected to release new guidelines for AI businesses in April 2024, emphasizing the importance of accountability and risk management. Thus, establishing trustworthy AI usage has become more than just an ethical issue; it is now a crucial business concern encompassing reputation and regulatory compliance.

The Threefold Service Offering

In light of the prevailing market environment, Circlace, AoraNow, and Synthesy are committed to providing solutions that balance both offensive AI implementation aimed at business results and defensive governance structures that ensure safe AI practices. Their service offerings include:

1. AI Project Implementation Support: The trio offers end-to-end assistance, from visualizing business challenges to crafting AI strategies, implementing them on the ground, and providing ongoing operational support. This structured support ensures that AI initiatives are effectively integrated into operational workflows.

2. AI Risk Identification and Governance Support: They will support organizations in identifying risks associated with AI usage, setting up necessary structures, formulating rules, and providing educational resources to embed these frameworks within their teams. This will help them create a feasible governance framework that addresses ethical, legal, and internal control aspects.

3. AI Governance Assessment and Certification: The partners will audit the AI operations of client companies, offering evaluations and guidance for improvements. They are also planning to provide third-party certifications for AI governance in the future.

Future Outlook

Circlace and its partners are dedicated to enabling transformation and building trust through their integrated service offerings. In the first fiscal year, they aim to handle 20 projects, facilitating 5 full-scale digital transformation initiatives stemming from generative AI proofs of concept, alongside targeting to generate 100 new leads from enhanced awareness in AI governance.

By establishing robust AI governance frameworks, the companies seek to proactively prevent scandals and uphold societal trust, while also ensuring compliance with diverse regulations. Through ethical principles, they aim to mitigate risks and contain economic losses from potential fines, lawsuits, or business interruptions.

Additionally, clearer governance will create an environment where employees engage confidently, enhancing corporate engagement. This shift can alleviate concerns surrounding AI adoption, facilitating more audacious innovation.

Under a solid governance framework, safe data utilization can elevate the accuracy of AI models and improve decision-making quality, ultimately enhancing brand value as a responsible AI user.

Through this initiative, the goal is to foster a society where businesses can effectively balance both achieving AI-driven results and establishing a reliable governance framework.

About Circlace Inc.

Founded as a joint venture in 2012, Circlace Inc. has grown into a pioneer in providing essential digital transformation solutions. Leveraging proprietary SaaS products and major cloud solutions like Salesforce, they continue to innovate and provide effective services aimed at helping clients achieve their digital transformation goals.

Company Name: Circlace Inc.
Location: Urban Net Nihonbashi 2-1-3, 6th Floor, Chuo-ku, Tokyo, Japan
Established: November 1, 2012
Capital: 400.8 million yen (as of March 31, 2025)
CEO: Scott Sato

About AoraNow Inc.

AoraNow specializes in consulting, development, and operational support revolving around ServiceNow.

About Synthesy Inc.

Synthesy focuses on consulting services utilizing advanced technologies, including AI, to enhance organizational transformation and recover from crises.

CIRCLACE Website | Aoranow Website | Synthesy Website