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Keeper Security Unveils New Jira Integrations

Keeper Security, a leader in zero-trust identity security and Privileged Access Management (PAM), has launched two new native integrations with Atlassian Jira that aim to streamline the management of security incidents and privileged access governance. These integrations play a crucial role in linking security alerts, access requests, and approvals into a singular, structured workflow, while maintaining centralized enforcement within the Keeper platform.

Jira stands as a pivotal tool for organizations in managing security incidents, operational requests, and workflows. Unfortunately, many organizations face issues where incident response and access control mechanisms remain disconnected. This often relies on time-consuming manual handoffs, email confirmations, or informal processes, introducing unnecessary risks and delays. Keeper's new Jira integrations seek to mitigate these challenges by streamlining security detection, response, and access governance into a cohesive operational model.

Two Distinct Integrations for Comprehensive Coverage

The two integrations consist of Forge-based applications, each targeting specific but complementary functionalities. The Jira ITSM Integration is designed to handle security events and incidents, while the Jira Workflow Integration governs access requests and approvals in response to those incidents or other operational requirements. By linking detection, response, and access enforcement within Jira, Keeper ensures that their platform remains the authoritative system for security controls.

The flexibility of the Jira Workflow Integration leverages Keeper's Commander Service Mode, keeping cryptographic operations within the customer's environment and maintaining their zero-knowledge security framework.

Craig Lurey, Keeper Security's CTO and co-founder, emphasized the importance of this integration, stating, "Security teams don't just investigate incidents in Jira; they also coordinate the access changes required to resolve them. This industry-first integration extends privileged access approvals and workflow into the tools that security and IT teams utilize daily."

Automation and Efficiency at Its Core

With the Keeper Jira ITSM integration, security alerts generated by Keeper can be transformed into Jira issues automatically. This functionality ensures that incidents are captured and prioritized without the need for manual ticket creation. Each Jira issue is enriched with complete event context and structured alert data, which helps teams quickly assess the situation and initiate remediation processes.

The access-related actions required to address an incident can be initiated directly from Jira through the Jira Workflow Integration. This allows teams to request access to Keeper Vault resources, shared folders, service accounts, or secured systems all within the same workflow used to handle incidents. Additionally, the integration supports the management of Endpoint Privilege Manager approvals, enabling admins to review and act on privilege elevation requests directly within the Jira environment.

One of the significant advantages of this integration is the ability to configure expiration windows for access requests, ensuring that access is time-bound with no permanent privileges. All access controls, cryptographic protections, and session audits remain within Keeper, reinforcing the notion that Jira serves only as an operational interface while not compromising on security.

A Unified Security Framework

This unified methodology permits organizations to:

• - Eliminate insecure communication channels like email approvals and screenshots.
• - Consolidate incident response and access remediation into a single, coherent record.
• - Consistently enforce least-privilege access across various environments, including cloud and on-premise systems.
• - Maintain complete audit trails for alerts, approvals, and access activities.

The newly introduced integrations cater to both team-managed and company-managed Jira projects, built on the Atlassian Forge platform specifically designed for Jira Cloud environments. Adept field mapping allows organizations to adjust Keeper's alert data and access workflows to align with their existing Jira setups, including issue types and priority levels. By embedding access governance directly into Jira workflows without compromising enforcement, Keeper empowers companies to modernize their security operations in adherence to compliance, audit, and risk management necessities.

Emphasis on Cohesion in Security Operations

As Craig Lurey noted, "These integrations encapsulate Keeper's broader platform strategy. Security workflows must adapt to the ways teams operate, but enforcement should not be fragmented. Jira is where decisions happen; Keeper is where access control lies."

Keeper continues to offer an array of integrations designed to unify and enhance security and identity workflows while minimizing manual workloads. They interface with identity providers, Single Sign-On systems, and also provide automated provisioning via SCIM tools, simplifying the onboarding and offboarding processes.

For organizations aiming to connect Keeper with their existing enterprise tools and workflows, these integrations enhance authentication, boost threat detection capabilities, and improve visibility into access activities, fostering operational efficiency overall.

Keeper's new integrations with Jira are now available and promise to redefine how organizations handle security incident management and privileged access governance. To learn more, visit KeeperSecurity.com.