Rakuten Mobile Launches AI Services for Enhancing Voice Data Utilization in Corporate Sector

Rakuten Mobile's New AI Services for Businesses

Rakuten Mobile Inc. has officially launched two advanced AI services, 'MiiTel RecPod' and 'MiiTel Meetings', designed specifically for corporate clients. These services aim to improve operational efficiency and customer satisfaction through effective utilization of voice data, starting from December 22, 2025. The introduction of these tools reflects Rakuten's commitment to empowering businesses with cutting-edge technology that enhances communication and analytical capabilities.

Overview of MiiTel RecPod

'MiiTel RecPod' is an AI-driven service that focuses on recording and analyzing face-to-face conversations. By using a smartphone application, users can easily record discussions and upload the audio files. The service automatically transcribes these recordings and generates meeting minutes. When integrated with the analysis tool 'MiiTel Analytics', businesses can quantify aspects like speech speed and talk ratio, thus uncovering areas for improvement in communication that may be missed through traditional text alone.

Utilizing advanced functions such as emotion recognition and keyword analysis, 'MiiTel RecPod' enables organizations to gain quantitative insights into conversation trends. This feature not only aids in enhancing sales capabilities but also allows companies to visualize their organizational strengths, leading to a more proactive approach in addressing customer needs.

Features of MiiTel Meetings

On the other hand, 'MiiTel Meetings' is tailored for online discussions. This AI service visualizes and analyzes conversations that occur during online meetings or sales calls, supporting self-coaching for users. By effectively separating speakers, it transcribes conversations and creates meeting minutes, reducing misunderstandings and facilitating smoother interactions. Similar to 'MiiTel RecPod', it quantifies and analyzes sales skills, making it easier for teams to enhance their performance and address any gaps.

Streamlining Post-Meeting Processes

Both 'MiiTel RecPod' and 'MiiTel Meetings' are not just limited to recording and analysis; they simplify the tasks that follow conversations, such as sharing meeting notes or updating customer information. By automatically uploading conversation contents and generated documents to customer management systems or chat tools, these services optimize workflow and ensure that customer data remains up-to-date. This reinforces the role of voice data in maximizing operational effectiveness.

Pricing Structure

The subscription model for these services is competitive. 'MiiTel RecPod' is available at a monthly fee of 10,032 yen (tax included) per ID, while 'MiiTel Meetings' can be accessed starting at 7,249 yen (tax included) per ID. Notably, the annual subscription option waives initial fees, encouraging businesses to adopt these services without financial hesitation.

Commitment to Future AI Developments

Looking ahead, Rakuten Mobile is dedicated to the democratization of AI technology. By continuously expanding its advanced AI service offerings, the company seeks to assist corporate clients in achieving higher levels of digital transformation and operational efficiency. With a firm belief in the potential of AI, Rakuten Mobile is poised to lead the way in supporting businesses with next-generation tools.

For more information, corporate clients can visit the official Rakuten Mobile website or explore the specific pages for 'MiiTel RecPod' and 'MiiTel Meetings'.

As the demand for efficient communication tools continues to grow, these AI services from Rakuten Mobile represent a pivotal step forward in leveraging voice data for improved business outcomes.