Prokeep and FieldPulse Partnership Revolutionizes In-App Ordering and Distributor Interaction
Prokeep and FieldPulse Team Up to Optimize Ordering Processes
In a strategic move for both contractors and distributors, Prokeep, the top distributor order engine, has announced a partnership with FieldPulse, the versatile field service management platform. This collaboration aims to streamline the ordering process within the field service sector, easing communication between contractors and distributors. This integration connects contractors to over 8,500 distributor locations, all directly accessible from the FieldPulse platform, allowing for faster and more efficient order placements.
Enhancing Communication in the Field
With this new partnership, Prokeep will enhance FieldPulse's Supplier Chat feature, enabling contractors to communicate directly with their distributors without needing to exit the FieldPulse interface. This means that contractors can send orders and inquiries in real-time, seamlessly integrating into their workflow without adding another application to the mix. Orders sent through Supplier Chat automatically populate the Prokeep inbox, alongside other forms of communication such as texts and digital faxes. The result is a unified place where distributors can manage all customer interactions effortlessly.
Jack Carrere, the co-founder and CEO of Prokeep, stated, "Our mission is to simplify the business relationship between contractors and distributors. By integrating FieldPulse's network and capabilities into our system, we're empowering distributors to tap into new opportunities while providing speedier service to their customers."
A New Channel for Orders and Leads
This partnership is set to create a robust channel within the Prokeep order engine, offering distributors access to a plethora of potential new leads and orders coming in from FieldPulse users. With the innovative supplier chat channel, contractors can engage in conversations more easily, enabling immediate responses and confirmations of product availability, all managed within the existing workflows of both systems.
Contractors benefit significantly from this integration as it allows them to contact distributors efficiently, centralizing purchase order activities and saving valuable time that can be directed back to jobs.
Gabriel Pinchev, founder and CEO of FieldPulse, noted, "We are thrilled to have developed this seamless connection with Prokeep. With our new Supplier Chat, FieldPulse users can now communicate with their distributors as smoothly as they manage their work orders."
Shifting the Dynamics of Contractor-Distributor Interactions
In the past, procurement interactions between contractors and distributors have been plagued by inefficiencies like miscommunication, delays, and fragmented systems. The modern contractor landscape demands quicker, more agile solutions to enable businesses to run effectively. This union between Prokeep and FieldPulse presents a solution that allows for streamlined ordering and communication directly from the field.
By embedding ordering capabilities directly within the daily workflow of contractors, and centralizing the process within the distributor's order management systems, this collaboration is nothing short of transformative. It shifts the dynamics of how materials are ordered and distributed, moving towards a more responsive and profitable system for all.
About FieldPulse
FieldPulse prides itself on being a comprehensive business management platform designed specifically for modern service contractors. Encompassing everything from scheduling and dispatching to invoicing and customer support, it's tailored to empower field service enterprises to operate more efficiently while enhancing customer service. FieldPulse caters to numerous skilled trades, including HVAC, plumbing, and electrical work.
About Prokeep
Founded in 2016, Prokeep stands out as an order engine that assists distributors in optimizing the order-taking process. It enhances customer purchasing experiences and encourages proactive marketing strategies while eliminating opportunities lost due to busy communication channels or disorganized data management. Today, Prokeep serves over 8,500 distributors and supports around three million contractors across North America.
Through this partnership, Prokeep and FieldPulse not only streamline the ordering process but also reshape the future of contractor-distributor commerce, making it faster, more connected, and ultimately more rewarding for both sides.