#Japan #Tokyo #AI Feedback #SmartSkill Talk #Revic Global

Introduction to SmartSkill Talk

The evolution of training methodologies has taken a significant leap with the recent introduction of SmartSkill Talk by Revic Global. This innovative AI-powered interactive role-play tool not only sharpens the skills of users but also streamlines the administrative chores associated with managing training sessions. The new AI Feedback Summarization Feature significantly reduces the time administrators spend reviewing individual feedback reports, making it an indispensable asset for efficient management and organizational improvement.

Addressing Management Challenges with AI

In recent years, businesses have increasingly leaned towards digital transformation (DX) in sales and reskilling initiatives. However, this surge in adoption often led to new administrative challenges—the more users enrolled, the more the managers struggled to keep up with reviewing AI-generated feedback. This situation revealed itself as a key barrier to effective management and utilization of AI in training programs.

Recognizing this issue, Revic Global developed SmartSkill Talk to eliminate what they refer to as the "black box" of review processes. By leveraging advanced AI technology, the tool allows managers to quickly discern individual challenges faced by users and identify common issues affecting the organization as a whole. This approach aims to fast-track the PDCA (Plan-Do-Check-Act) cycle for training and development.

Benefits of the AI Feedback Summarization Feature

1. Reduction in Management Time

The new feature pulls feedback from the management dashboard and automatically generates concise summaries of about 200 characters for each user. This eliminates the need for managers to download and open multiple PDF reports individually. Instead, they can assess the situation with just a glance at a summary on a single screen, enabling quicker decision-making and strategic planning.

2. Visualization of Organizational Challenges

By aggregating and analyzing the summarized feedback data, managers can spot skills gaps and weaknesses within the organization. The integrated functionality to export details into a CSV format further enhances the efficiency of data handling. By identifying which aspects of training require attention, organizations can refine their sales strategies with more precision.

3. Real-Time Instruction Leveraging Feedback Freshness

The rapid access to summarized contents allows managers to provide advice while the information is still fresh in the trainees' minds. With this ability, they can pinpoint specific challenges, enriching the quality of interactions and guidance. This proactive approach helps prevent a scenario of ineffective training and significantly boosts team motivation and skill retention.

Feature Highlights of SmartSkill Talk

SmartSkill Talk utilizes a bi-directional role-play with AI, simulating real-world business situations. After role-playing, the tool offers a comprehensive evaluation that includes constructive feedback across various dimensions, enhancing the quality of assessments.

The system supports a high degree of customization to align with specific operational needs, ensuring a hands-on and practical training environment. Administrators are empowered to oversee and analyze user performance comprehensively, achieving both standardization in training delivery and considerable reductions in educational resources.

Furthermore, Revic Global places a strong emphasis on continuous evolution, promptly updating features based on customer feedback and market demands. By continually integrating cutting-edge AI advancements, they commit to providing a high-quality educational platform that meets the changing needs of businesses.

Conclusion

In summary, SmartSkill Talk represents a significant shift in how companies can approach training and development. By simplifying the review process and leveraging AI for feedback summarization, Revic Global not only enhances the training experience but also fosters a culture of continuous improvement and adaptability. For organizations looking to invest in their employees' growth, SmartSkill Talk offers a promising solution that guarantees real-time support and long-term engagement.

For a closer look at SmartSkill Talk and to explore trial opportunities, visit their official page: SmartSkill Talk Official Site.

About Revic Global

Founded in 1977 and part of the Wizs Group, Revic Global specializes in Learning Management Systems (LMS), talent management systems, e-learning content, and corporate video solutions, providing customized services leveraging their extensive technological expertise and industry knowledge.

Main Office: 1-5-9 Shiba, Minato City, Tokyo 105-0014, Japan
Contact: Inami/Kuin/Abe at tel: 03-6824-9782 or email: [email protected]