#Japan #Tokyo #Customer Support #Communication Skills #WEB CX

WEB CX Coordinator Course

In today’s digital era, effective communication on the web is paramount for businesses looking to enhance their customer support services. Our upcoming WEB CX Coordinator Course, scheduled for April 9, 2026, from 11:00 AM to 4:00 PM at a prime location in Ginza, Tokyo, is specifically designed for individuals eager to sharpen their customer interaction skills. The course fee is 30,000 yen (tax included).

Whether you are about to start your career in customer support or are someone who feels anxious about engaging with customers over digital platforms, this course offers the fundamental knowledge and skills needed to navigate these interactions with confidence.

Who Should Enroll?

The course is ideal for:

• - Aspiring Customer Support Representatives: Those who want to learn the basics of client communication.
• - Business Leaders and Managers: Employers wishing to enhance their customer support framework or improve overall customer satisfaction.
• - CS Department Developers: Those considering setting up a customer service department.

Enrollment is open to professionals from all industries and product categories.

Course Benefits

Here’s what you can expect to gain from this comprehensive course:
1. Enhanced Response Skills: Forget about the fear of customer interactions; learn essential frameworks for responding appropriately and maintaining psychological safety in communication.
2. Practical Training through Case Studies: Engage with real-world cases that will help you cultivate practical skills in customer handling.
3. Voice of Customer (VOC) Insights: Learn effective methods for collecting and analyzing customer feedback as well as establishing a robust feedback loop to utilize this data for business improvement.
4. Utilization of Latest Technologies: Explore the implementation of AI chatbots to enhance efficiency, balance between automated responses and human interaction, and leverage generative AI for improving response quality.

Our lectures are designed to be both practical and positive, featuring experienced practitioners as instructors who will guide you through hands-on learning experiences.

Enrollment Information

For those interested in exploring the course further, please visit our official website for more details. Additionally, updates regarding future sessions after May will be shared via our newsletter, so be sure to sign up!

Participants will receive a completion certificate upon finishing the course, validating their new skills and knowledge in customer support coordination.

Don't miss the opportunity to invest in your professional growth and elevate your customer service capabilities. Sign up today and take the first step toward effective web communication and enhanced customer relations!