Valvoline Instant Oil Change Achieves Top Ranking in Customer Service by Forbes

Valvoline Instant Oil Change Recognized for Exceptional Service

In the ever-competitive landscape of automotive maintenance, Valvoline Inc. (NYSE: VVV) has distinguished itself by being named one of the leaders in customer service. Forbes recently ranked Valvoline Instant Oil Change 18th in its prestigious "Best Customer Service 2025" list, emphasizing its dominant position in the instant oil change market.

The recognition comes as a result of continuous effort by Valvoline to provide top-notch service to its clients. Laura Carpenter, Valvoline's Chief Customer Officer, expressed pride in the company's commitment to delivering excellent service. "Every year we serve millions of guests, and our goal is to provide the very best customer service with each oil change and preventive automotive maintenance service." This commitment has clearly resonated with customers, as Valvoline boasts an impressive 4.7 out of 5-star rating for its services across the board.

One of the notable features of Valvoline's service is the convenience it offers. Customers can remain in their vehicles during the oil change process, which typically takes around 15 minutes at any of their 2,010 service centers throughout the United States and Canada. This efficient approach not only saves time but also enhances the overall experience for customers, who appreciate being able to get essential car maintenance without the hassle of leaving their cars.

The Forbes customer service ranking was developed based on comprehensive surveys conducted with 181,000 participants across the United States. These respondents rated their experiences with over 3,500 different brands, with only the best 300 making the final list. Valvoline's stellar positioning as the top-rated instant oil change company reflects its dedication to putting customer satisfaction at the forefront of its operations.

Valvoline, recognized for its trusted and quick services, completes over 28 million transactions annually. From routine oil changes to crucial manufacturer-recommended maintenance, Valvoline's expansive network and expertise in car care make it a go-to choice for many vehicle owners. Valvoline's team includes more than 11,000 individuals dedicated to maintaining high standards of service and ensuring the company's continuing evolution and growth in the automotive sector.

It's worth noting that this recognition is not the first for Valvoline. Their efforts to prioritize the needs of customers have been continual, and it's reflected in their robust customer feedback strategy. Each year, Valvoline conducts surveys among its more than 1 million Instant Oil Change customers to gain insights and enhance their services further.

In conclusion, Valvoline's achievement of being ranked among the best in customer service by Forbes not only highlights its reputation in the automotive maintenance industry but also underscores the significance of a customer-first approach in business. Valvoline's commitment to excellent service ensures that it remains a top choice for car owners seeking reliable and efficient care for their vehicles. For anyone looking for quick and trustworthy automotive maintenance, Valvoline Instant Oil Change stands out as a recommended option.

For more information about the company and the services they offer, visit vioc.com.