#Japan #Osaka #Fancrew #Taketo Yamaguchi #Koji Kinoshita

Overview of the Special Seminar

On November 26-27, 2025, the esteemed Izakaya JAPAN 2025 special seminar will take place at Intex Osaka. This event brings together leaders in the food and beverage industry under the theme of 'Creating the Future of Izakayas.' The seminar aims to provide a platform for innovative solutions to industry challenges and foster new discoveries.

The audience will include professionals from various sectors of the food and beverage industry, making it an unmissable event for those looking to enhance their business strategies and customer engagement.

Seminar Details

On November 27, 2025, from 15:30 to 16:30, a focal presentation titled "How to Capture Customers' True Voices? The Challenges of Kanazawa Maimon Sushi and the Introduction of Fancrew CR" will feature insights from Mr. Taketo Yamaguchi, the CEO of Fancrew, alongside Mr. Watanabe, the Education Department Manager of M&K Co. This segment promises to delve into the innovative customer experience management tool, Fancrew CR.

Key Discussion Points

The discussion will explore how Kanazawa Maimon Sushi has effectively implemented the Fancrew CR tool to elevate customer experiences. Mr. Watanabe will share the rationale behind adopting this advanced tool and the collaborative efforts involved in its implementation. The presentation will highlight the commitment to understanding and addressing customer feedback both qualitatively and quantitatively, which has been integral to enhancing the overall dining experience.

It’s a promise of valuable insights into how effective voice management can lead to increased customer loyalty and satisfaction, positioning businesses for success in a competitive market.

Seminar Participation

Entry to the seminar is free, but attendees will need a participation ticket. Tickets will be available at the seminar venue starting at 10 AM on the day of the event, and are distributed on a first-come, first-served basis, so early arrival is advised.

For additional details, visit the official seminar website: Izakaya JAPAN 2025 Seminar

About Fancrew

Fancrew is a pioneering company that leverages patented technology to analyze customer and employee feedback, aimed at improving various business operations including store management, product development, and employee engagement across diverse industries. Furthermore, they operate experiential information platforms and provide marketing support through internet research.

Company Information

• - Company Name: Fancrew Co., Ltd.
• - CEO: Taketo Yamaguchi
• - Capital: 100 million JPY
• - Established: August 26, 2004
• - Location: 1-10-5 Iwamotocho, Chiyoda-ku, Tokyo, Japan, TMM Building 4F
• - Phone: +81-3-4400-6630
• - Fax: +81-3-5809-1468
• - Website: Fancrew Website

The company also provides various services, including research tools like Fancrew CR for guest surveys, Fancrew MR for consumer monitoring, and other innovative tools designed to elevate business performance.

For inquiries related to the seminar, please contact: Fancrew Seminar Department at [email protected].