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Duke Energy Prepares for Winter Storm in the Carolinas

Duke Energy is on high alert as it monitors forecasts for an impending winter storm that is set to impact the Carolinas. With predictions of mixed precipitation, including snow, sleet, and freezing rain, the utility company is proactively preparing for possible power outages in several regions.

Understanding the Risks

Winter storms pose significant risks, particularly the threat of falling branches and downed power lines due to ice accumulation. According to Jason Hollifield, Duke Energy's storm director, even a quarter-inch of ice can lead to tree branches falling on power lines, resulting in outages. He emphasized the importance of customer preparedness, advising residents to have plans in place for potential power disruptions.

Expecting heavy, wet snow of six inches or more adds another layer of complexity, as it increases the chances of trees collapsing under the weight, affecting electricity service. Duke Energy has been actively working on grid improvements year-round, implementing tree trimming, pole upgrades, and leveraging self-healing technology to enhance reliability. These improvements have already proven effective, helping avoid over 1.1 million customer outages in 2024 alone.

Reporting Power Outages

In case of a storm-induced outage, Duke Energy encourages customers to report their experiences through multiple channels:

• - Text OUT to 57801;
• - Use the Duke Energy Mobile App, available for download from the Apple Store or Google Play;
• - Visit duke-energy.com/outages or call the automated system at 800.POWERON (800.769.3766); and
• - Utilize the Interactive Outage Map for updates on power restoration efforts.

Important Safety Reminders

As the storm approaches, Duke Energy urges customers to prepare for the possibility of severe weather conditions and subsequent outages. Here are critical reminders to keep in mind:

• - Ensure you have charged mobile devices, flashlights, batteries, bottled water, non-perishable foods, and necessary medications.
• - If using a generator, follow all safety guidelines and only operate it outside.
• - Never use grills or outdoor appliances indoors for heating, as they may release harmful carbon monoxide.
• - Steer clear of any fallen or sagging power lines, treating all lines as live.
• - Have a backup shelter prepared if your household is severely affected by power loss, especially if you have individuals with medical needs or elderly family members.
• - Should a power line fall on the vehicle you are in, stay inside until absolutely necessary to exit.
• - Given hazardous driving conditions, slow down around any utility personnel working on roadways.

Energy Efficiency as Temperatures Drop

With frigid temperatures arriving, Duke Energy is also focusing on helping customers save on their energy bills. They recommend several low- to no-cost tips to control energy usage, such as:

• - Lowering the thermostat to the most comfortable setting to reduce heating costs;
• - Changing air filters regularly and maintaining heating systems for improved efficiency;
• - Utilizing natural sunlight during the day while keeping drapes closed at night to better insulate homes;
• - Running ceiling fans clockwise to circulate warm air back into living spaces;
• - Sealing windows and doors to minimize heating costs by 10% to 20%;
• - Replacing regular bulbs with energy-efficient LEDs; and
• - Adjusting water heater settings for optimal energy use.

Duke Energy continues to provide resources for energy savings and storm preparation through their website, encouraging all residents to stay informed and prepared.

A Commitment to Progress

Duke Energy (NYSE: DUK), headquartered in Charlotte, NC, stands as one of the largest energy holding companies in the U.S., serving millions across several states. The company is committed to a clean energy transition, working towards net-zero emissions by 2030 and expanding its renewable energy portfolio.

For further updates and tips on energy efficiency, customers can visit duke-energy.com. Follow them on various social media platforms for interesting stories and innovations that are shaping the future of energy.