Mandalay Bay Front Desk Workers Unionize with Teamsters Local 986 Delivering a Stronger Future

Mandalay Bay Front Desk Workers Unionize with Teamsters



In a landmark decision, 130 front desk employees at the luxurious Mandalay Bay resort in Las Vegas have chosen to join Teamsters Local 986, signaling a strong push towards improved workplace conditions and representation. This decision represents a broader trend where hospitality workers are increasingly advocating for better wages and job security. The unionization vote has garnered overwhelming support from the workers, underlining their collective desire for a stronger voice in their workplace.

The new union members have joined behind the existing team of over 250 Teamsters who already hold positions within the casino's valet, warehouse, horticulture, and call center departments. With this latest development, Teamsters Local 986 now extends wall-to-wall representation across the Mandalay Bay property, effectively ensuring that the voices of its workers are amplified throughout all levels of the organization.

Tommy Blitsch, Director of the Teamsters Convention, Trade Show, and Casino Division, lauded the newly formed union. He asserted, "We’re building power across the casino industry, and workers are stepping up because they know the Teamsters fight and deliver. This victory at Mandalay Bay is part of a growing movement of hospitality workers demanding respect, security, and a brighter future."

Front desk workers are pivotal to the guest experience, tasked with managing check-ins, check-outs, and maintaining smooth operations for guests during their stays. Their role is crucial in ensuring that visitors have a memorable stay at the resort. Given the importance of their jobs, these workers have chosen to unionize to secure not just better wages, but also enhanced benefits and a consolidated voice when addressing workplace issues.

Tim Vera, President of Local 986, emphasized the significance of this unionization, stating, "Front desk workers represent the face of the property and are the heartbeat of the guest experience. They deserve robust representation and a contract that genuinely reflects the immense value they contribute daily. Local 986 proudly welcomes them into our family, and we are prepared to fight alongside them for the future they rightfully deserve."

Sylvia Hinojosa, a Guest Front Services Representative and newly minted member of Local 986, expressed her enthusiasm for joining the Teamsters. "We joined the Teamsters to win a fair contract and have a voice on the job. Being a Teamster means we receive the representation, protections, and benefits we deserve, and I am proud to stand alongside my colleagues in this ongoing fight."

The Teamsters Union has a substantial presence in the casino industry nationwide, representing nearly 6,000 members at various casinos and casino hotels across the country. Founded in 1903, the International Brotherhood of Teamsters is a major labor organization, advocating for approximately 1.3 million workers in the United States, Canada, and Puerto Rico.

As this unionization at Mandalay Bay marks a pivotal moment for its workers, it also aligns with the broader movement advocating for labor rights amid significant changes in the hospitality sector. Workers across the United States are taking a stand for their rights and demanding better wages and working conditions. The implications of these unionization efforts at Mandalay Bay could resonate across the hospitality industry, inspiring other workers to stand up and seek representation through collective bargaining.

For more information about the Teamsters and their ongoing initiatives, visit their official site at Teamster.org. Follow their updates on X at @Teamsters and on Facebook at Facebook.com/teamsters.

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