Izumi Logistics Recognized as a Registered Support Organization for Foreign Workers

Izumi Logistics Achieves Certification as a Registered Support Organization for Foreign Workers

In a significant development, Izumi Logistics, based in Chiyoda, Tokyo, has been officially recognized by the Immigration Services Agency as a registered support organization (RSO) under the Specific Skills system. This certification allows Izumi Logistics to assist foreign workers in all necessary support activities, enhancing their capacity to nurture and integrate skilled workers from abroad into the Japanese labor market.

Overview of Registration

- Registered Organization: Izumi Logistics Co., Ltd.
- Registration Number: 26登録-013136
- Registration Date: March 3, 2026
- Valid Until: March 2, 2031
- Supported Languages: English, Chinese

Background of Certification

Currently, Izumi Logistics employs 32 foreign nationals under the Specific Skills program, relying heavily on external support organizations for guidance. Previously, the company incurred costs of about 25,000 yen per month per worker for support, which raised challenges due to a lack of internal knowledge accumulation.

Recognizing the need to foster long-term cooperation, Izumi has decided to establish an in-house support system. This shift allows for more personalized follow-ups for each foreign worker, ensuring they work in a supportive environment where they can thrive.

Responsibilities of a Registered Support Organization

A registered support organization is mandated to execute specific support duties on behalf of companies accepting foreign workers. These responsibilities include:

- Conducting pre-departure guidance
- Providing transportation upon arrival
- Offering living orientation
- Facilitating housing and other life support
- Providing Japanese language learning opportunities
- Handling inquiries and complaints
- Holding regular meetings

Support Structure and Training for Foreign Drivers

Izumi has established a robust support framework led by its global talent promotion team, which comprises employees fluent in Chinese. Since approximately 70% of the foreign workforce is Chinese, Izumi is well-positioned to deliver relevant practical support.

To ensure safety, foreign drivers are required to obtain their licenses through Japanese driving schools rather than converting foreign licenses. This emphasizes a thorough training process, safeguarding operational safety. Furthermore, recruitment is limited to desired sales offices, easing the concerns of existing staff and facilitating a smoother integration process.

Successes in Foreign Worker Recruitment

Since beginning to recruit foreign drivers in 2025, Izumi has seen positive retention rates, with some foreign drivers now taking on mentorship roles for newer employees. Initially, training required substantial time investment, but in locations where nine drivers have become independent, there has been a remarkable doubling of sales. Additionally, in branches with foreign drivers, communication among employees has improved, positively influencing the retention and acceptance rates of Japanese drivers.

Future Prospects

Looking ahead, Izumi intends to leverage its accumulated support expertise to further refine its foreign worker recruitment and training strategies. Plans are in place to extend support services beyond the group and contribute to alleviating labor shortages within the logistics sector. There are also initiatives underway to establish overseas bases, ensuring foreign employees can continue to thrive and contribute post-return.

Founded 39 years ago, Izumi Logistics delivers essential goods, including food, pharmaceuticals, and clothing, to businesses and consumers, supporting a vital part of the social infrastructure with approximately 500 employees and a fleet of around 360 vehicles spread across 12 prefectures in Japan. For more information, visit Izumi Logistics.