Empowering Home Service Contractors Through BDR University Courses in Q1 2026
As we approach the beginning of 2026, Business Development Resources (BDR) is set to roll out a fresh slate of interactive training sessions under the BDR University (BDRU) banner. These sessions are specifically geared towards contractors in the home services sector, including HVAC, plumbing, and electrical services, aiming to sharpen their team's skills, boost financial knowledge, and accelerate business growth.
BDR's mission has always been to empower home service professionals to build sustainable and profitable businesses. As such, the courses are designed not only to inform but to provide actionable strategies that can be directly applied within participants' businesses. This aligns perfectly with BDR's emphasis on real-world insights and proven techniques, ensuring attendees leave with practical tools to elevate their operations.
Matt MacArthur, Senior Vice President of Training and Marketing at BDR, notes, "The start of a new year is the ideal time for business owners and their teams to build momentum and set the foundation for exceeding their annual goals." This sentiment underscores the belief that early investment in training can lead to significant returns in performance throughout the year.
Here's a look at some of the standout courses from BDRU's Q1 schedule:
This course is tailored to enhance customer service skills among technicians, aiming to minimize callbacks and bolster revenue. Participants will learn techniques to elevate their value to the company which ultimately fosters a better customer experience.
Aimed at demystifying financial statements, this class enables attendees to turn profit-and-loss data into a powerful decision-making tool. Understanding the numbers behind the business is crucial for any contractor who seeks to make informed financial choices.
Designed for retail sales professionals and business owners, this course introduces a refreshing perspective on the sales process. Without resorting to high-pressure tactics, participants will learn to educate customers effectively, resulting in a higher conversion rate.
In this session, service and installation personnel will learn economical and impactful marketing strategies. Generating leads is fundamental to business sustainability, and this course aims to equip contractors with the tools necessary to fill their schedules efficiently.
This course focuses on imparting proven techniques to dispatchers. By improving their dispatching skills and minimizing drive time, participants will help maximize profitability for their companies.
These courses cater to a wide audience within the home services industry – from business owners and managers to technicians and sales teams – all aiming to gain a competitive market advantage. Each session is led by seasoned trainers with extensive industry experience, ensuring that the insights shared are relevant and actionable.
For businesses looking to invest in growth, registration for these essential Q1 courses is now open. Interested parties can register through the BDRU+ training program, which aligns with any company's budget and training frequency needs. For more information, visit BDR's website at BDR University.
With an impressive record since its inception in 1998, BDR remains a leading provider of business growth resources for home service contractors. Their initiatives not only help individual businesses thrive but also uplift the industry as a whole. Through events like the annual Profit Launch workshops, BDR fosters a community of networking and idea exchange that enables contractors to forge successful paths for their businesses despite various market challenges.
As BDR prepares for another successful year of empowering home service professionals, their commitment to fostering high-performance companies is more evident than ever.
BDR's mission has always been to empower home service professionals to build sustainable and profitable businesses. As such, the courses are designed not only to inform but to provide actionable strategies that can be directly applied within participants' businesses. This aligns perfectly with BDR's emphasis on real-world insights and proven techniques, ensuring attendees leave with practical tools to elevate their operations.
Matt MacArthur, Senior Vice President of Training and Marketing at BDR, notes, "The start of a new year is the ideal time for business owners and their teams to build momentum and set the foundation for exceeding their annual goals." This sentiment underscores the belief that early investment in training can lead to significant returns in performance throughout the year.
Here's a look at some of the standout courses from BDRU's Q1 schedule:
Top Gun Technician Excellence (Jan. 22-23)
This course is tailored to enhance customer service skills among technicians, aiming to minimize callbacks and bolster revenue. Participants will learn techniques to elevate their value to the company which ultimately fosters a better customer experience.
How to Read Your Profit & Loss (Jan. 29)
Aimed at demystifying financial statements, this class enables attendees to turn profit-and-loss data into a powerful decision-making tool. Understanding the numbers behind the business is crucial for any contractor who seeks to make informed financial choices.
Top Gun Sales Excellence (Feb. 5-6)
Designed for retail sales professionals and business owners, this course introduces a refreshing perspective on the sales process. Without resorting to high-pressure tactics, participants will learn to educate customers effectively, resulting in a higher conversion rate.
Generating Work: Practical Strategies to Get More Leads (Feb. 17)
In this session, service and installation personnel will learn economical and impactful marketing strategies. Generating leads is fundamental to business sustainability, and this course aims to equip contractors with the tools necessary to fill their schedules efficiently.
Service Dispatch University (Mar. 2-6)
This course focuses on imparting proven techniques to dispatchers. By improving their dispatching skills and minimizing drive time, participants will help maximize profitability for their companies.
These courses cater to a wide audience within the home services industry – from business owners and managers to technicians and sales teams – all aiming to gain a competitive market advantage. Each session is led by seasoned trainers with extensive industry experience, ensuring that the insights shared are relevant and actionable.
For businesses looking to invest in growth, registration for these essential Q1 courses is now open. Interested parties can register through the BDRU+ training program, which aligns with any company's budget and training frequency needs. For more information, visit BDR's website at BDR University.
With an impressive record since its inception in 1998, BDR remains a leading provider of business growth resources for home service contractors. Their initiatives not only help individual businesses thrive but also uplift the industry as a whole. Through events like the annual Profit Launch workshops, BDR fosters a community of networking and idea exchange that enables contractors to forge successful paths for their businesses despite various market challenges.
As BDR prepares for another successful year of empowering home service professionals, their commitment to fostering high-performance companies is more evident than ever.
Topics General Business）
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