XENIS E-Bikes Partner with Aventulife for Comprehensive Support

XENIS Partners with Aventulife for Enhanced E-Bike Services

In an exciting development for electric bike enthusiasts, XENIS Corporation, a leading manufacturer of high-performance E-bikes based in Tokyo, has announced a partnership with Aventulife, a company recognized for its extensive network of bicycle maintenance facilities across Japan. This collaboration aims to provide a streamlined support system encompassing repair, test rides, and assembly deliveries for XENIS’ premium E-bikes.

The Next-Generation E-Bike

XENIS designs E-bikes that embody both luxury and practicality. The company's flagship model has garnered significant attention, selling 80 units in just 12 days during its crowdfunding campaign. As a result of its growing fan base, XENIS is now focused on fortifying its customer support by teaming up with the maintenance experts at Aventulife.

Through this partnership, customers who own or are considering purchasing a XENIS bike will benefit from a robust support system that fosters an enhanced sense of security post-purchase. This collaborative effort is set to transform the ownership experience for users across the nation.

Nationwide Maintenance Support

Customers wishing for maintenance can now get services at various Aventulife locations, including Sendai, Nishinippori, Nagoya, Kyoto, Osaka, Hiroshima, Fukuoka, and Okinawa. This initiative allows for:

- On-site repairs and consultations with skilled technicians.
- A standardized fee structure covering both labor and travel costs, ensuring transparency and consistency across all services.

Assembly and Delivery Services

Additionally, XENIS offers assembly and delivery services conducted by qualified technicians, starting at ¥20,000. This service includes delivery to customers' homes, complete with guidance on operating the bike. Customers can enjoy a seamless experience from purchase to riding, contributing to a user-centric operational model that XENIS strives for.

Conducting Test Rides

XENIS will also begin facilitating test rides in multiple cities, starting with Osaka and expanding to regions such as Gunma, Yamanashi, Nagoya, Kyoto, Hiroshima, Fukuoka, and Okinawa. Interested customers can book test rides via a dedicated reservation form, where they can coordinate directly with technicians for scheduling.

Flexible Customer Options

Understanding that customer needs vary, XENIS is introducing flexibility in delivery options, accommodating those who want their bikes assembled or shipped with guidance. This timely response caters to customers eager to start their cycling adventures as soon as possible. The primary goal is to deliver “a luxurious yet practical means of mobility,” which XENIS believes is crucial for establishing a long-term bond with its clientele.

In enhancing its after-sales support, XENIS emphasizes that maintaining customer satisfaction is just as vital as the quality of the bike itself. The collaboration with Aventulife is just the beginning, with plans for periodic inspections, expansion of maintenance regions, and the introduction of dedicated customer support channels through LINE and reservation portals.

About XENIS

XENIS is not merely an E-bike manufacturer; it offers an innovative product that seamlessly merges design and functionality. Combining classic aesthetics with a futuristic café racer style, XENIS bikes deliver exceptional performance, maintainability, and cost-effectiveness that challenges the conventions of traditional E-bikes.

To stay updated, customers can follow XENIS on social media:

- Official LINE: XENIS
- Official Twitter: XENIS
- Official Instagram: XENIS
- Official YouTube: XENIS YouTube