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Survey Highlights Insurance Sector's Shift Towards Digitalization

In anticipation of the revised Insurance Business Act, effective in 2026, Hammock Inc. conducted a survey focusing on the digital transformation of record management within the insurance industry. The survey encompassed various departments including information systems, legal, general affairs, and sales, targeting around 400 professionals.

Background of the Survey

The upcoming revisions to the Insurance Business Act are set to impose stricter regulations on record management, necessitating the establishment of robust systems for the storage and management of written and audio records. Concurrently, there is a growing interest in digitalizing these records for enhanced operational efficiency and improved risk management. However, the extent to which companies have begun their digital transformation and their readiness for compliance with the new regulations remains uncertain.

To address this, the survey investigates the current state of digitalization in record management and how companies are preparing for the forthcoming legislative changes.

Survey Overview

• - Title: Actual State Survey on Digitalization and the Revised Insurance Business Act
• - Methodology: Internet survey via self-service tool