#USA #Chino #UpdatePromise #Toyota Scheduler #Enhanced Scheduler

UpdatePromise Chosen Among Few for the Toyota Enhanced Scheduler

In a significant development for automotive dealerships, UpdatePromise, a leading provider in fixed operations and consumer experience management, has been recognized as one of only four approved suppliers for Toyota's innovative Enhanced Scheduler. This scheduler, available at a subscription of $599 per month, grants Toyota dealerships unparalleled access to essential OEM data and advanced service integrations without the necessity for full enrollment in the SmartPath or Monogram programs.

Enhancing Dealership Performance

With the introduction of the Toyota Enhanced Scheduler, UpdatePromise aims to transform the scheduling experience for dealerships across the nation. This new system is equipped with features tailored to boost operational efficiency and enrich the customer experience. Some key aspects of this advanced tool include:

• - Comprehensive National Service History: This feature offers an overview of services performed throughout the Toyota dealer network, ensuring transparency and accessibility of service records.
• - Service Warranty Coverage: Integrated eligibility checks and ToyotaCare information streamline the scheduling process, aiding customers in making informed decisions.
• - Regional Data Access: By incorporating insights from Gulf States Toyota and Southeast Toyota distributors, dealerships gain a competitive edge in service provision.
• - Telematics Integration: Real-time visibility into vehicle mileage and detection of warning lights during the scheduling phase enhances customer safety and satisfaction.
• - Seamless System Integrations: The Enhanced Scheduler seamlessly connects with Toyota Financial Services products, Toyota's One App, and the Owner's Portal, providing a cohesive user experience.

Transitioning Services Smoothly

As Toyota phases out the TDDS platform managed by Shift Digital, all current services will transition to direct billing with the selected provider starting July 1, 2025. For dealerships already utilizing UpdatePromise via TDDS, this transition promises continuity without sacrificing functionality:

• - No Interruption in Service: Existing users will maintain access to the Enhanced Scheduler without disruptions.
• - Direct Support from UpdatePromise: All future inquiries and invoicing will be handled directly with UpdatePromise, ensuring swift and dedicated service.

This transition marks a pivotal change in how dealerships will operate, fostering a more responsive and streamlined service model. Dealerships that opt for UpdatePromise benefit not only from the Enhanced Scheduler but also from a host of features aimed at improving customer satisfaction and operational effectiveness.

Why Choose UpdatePromise?

While all sanctioned providers must meet Toyota's stringent requirements, UpdatePromise distinguishes itself by offering a holistic, dealership-tested approach that yields tangible results in service management. The benefits of choosing UpdatePromise include:

• - AI-Enhanced Scheduling: The intelligent scheduling system allows customers to book appointments quickly while providing advisors with real-time data and control over shop capacity.
• - Streamlined Check-Ins: Tablet-based service drive check-ins minimize wait times and augment advisor efficiency through mobile workflows.
• - Multi-Point Inspections: Rich media inspections not only enhance customer trust but have also shown to increase revenue per repair order significantly. Dealers leveraging this tool have reported increases of 17% on average, and over 44% when incorporating videos and photos.
• - Effective Communication Tools: Two-way texting equipped with sentiment analysis supports advisors in prioritizing customer conversations to enhance satisfaction preemptively.
• - Convenient Mobile Payments: Simplifying the payment process boosts customer satisfaction index (CSI) scores and promotes overall efficiency during service transactions.

To discover more about the Toyota Enhanced Scheduler powered by UpdatePromise, visit their website or arrange a demo with a specialist.

About UpdatePromise

Founded in 2009 and based in Chino, California, UpdatePromise stands at the forefront of consumer experience management systems designed for the automotive sector. Their technology optimizes dealership operations while enhancing customer interactions, underlining their commitment to innovative and impactful automotive solutions. UpdatePromise's dedication to surpassing customer expectations continues to drive growth and positive transformations in automotive service.

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For more details or to engage with UpdatePromise, check their website or reach out to their media contacts for further inquiries.