Global Excel's Acquisition of First Assistance Aims to Elevate Assistance Services in Asia-Pacific

Global Excel's Strategic Acquisition of First Assistance



In a significant move aimed at boosting its service capabilities and expanding into new markets, Global Excel Management Inc. has announced the acquisition of First Assistance New Zealand Limited along with its subsidiary, First Assistance Australia Pty Ltd. This acquisition positions Global Excel as a formidable player in the travel assistance and claims sectors across the Asia-Pacific region.

Phil Hibbert, CEO of Global Excel, emphasized the strategic importance of this acquisition, stating, "The highly skilled team at First Assistance will be instrumental in supporting our international growth strategy. We are committed to enhancing our service offerings and providing our clients with a comprehensive range of assistance solutions. This partnership allows us to create new market opportunities through innovative and integrated solutions."

The partnership with First Assistance reflects Global Excel's dedication to delivering customer-centric assistance solutions that cater to individuals in times of need. By combining their resources and expertise, both companies are set to enhance the assistance and claims services in the region, signaling the beginning of a new growth trajectory and a commitment to excellence in customer service.

"Global Excel stands out as a global leader in cost containment and claims adjudication, coupled with health risk management," noted David Burns, CEO of First Assistance. "By merging our talent pools, our clients will enjoy a more streamlined and responsive support system available around the clock."

Ensuring a seamless transition, First Assistance’s management team will continue their roles to maintain business continuity and foster ongoing customer relationships during this integration phase.

About Global Excel Management Inc.


Global Excel is a comprehensive provider of global healthcare risk management solutions. With a broad international footprint, the company, alongside its subsidiaries in Canada, the USA, Mexico, Europe, Africa, and Asia, delivers a complete array of services including risk mitigation, cost containment, claims management, and medical assistance. Global Excel serves over 1,800 clients in more than 90 countries worldwide and manages approximately 420,000 inpatient, outpatient, and non-medical cases annually. Furthermore, they process over $2 billion in healthcare claims each year. For more information about their services and offerings, visit globalexcel.com.

This acquisition not only strengthens Global Excel's operational capacity but also reinforces its strategic objectives in reaching a broader client base within the competitive landscape of travel assistance and claims management in the Asia-Pacific sector.

Topics General Business)

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