#Japan #Tokyo #contact center #Comdesign #CT-e1

Introducing the Contact Center Mashup Box 2026

Scheduled for July 10, 2026, the 'Contact Center Mashup Box 2026' is set to take place at the Sobokai Hall Annex in Nagatacho, Tokyo. This exceptional event, hosted by Comdesign Inc., will gather key stakeholders from the contact center industry, offering attendees a firsthand experience of the latest innovations.

The event is not only free to attend but registration is essential, with applications opening on June 1. The focus of the Mashup Box is to showcase the continuous evolution in contact center technology, with over 27 leading tech vendors displaying their advancements and solutions.

A Dynamic Experience Awaits

The premise of the 'Contact Center Mashup Box 2026' is to provide a real-world experience where participants can interact with cutting-edge technologies. Today’s innovations can quickly become tomorrow’s standards, making it critical for professionals to stay informed and engaged with advancements in AI, CRM, and voice solutions. Attendees have the opportunity to connect, compare, and engage with solutions, fundamentally updating their understanding of what’s possible.

Discovery Lounge

In the Discovery Lounge, participants can explore exhibits from 27 technology vendors, each eager to show off their latest offerings. This environment fosters direct communication, enabling attendees to ask questions and gain deeper insights into the technologies that could shape their operations.

Pioneer Briefing

The event will also feature the Pioneer Briefing seminar, where nine industry leaders will present their insights and experiences. For those who cannot attend in person, a live stream will be available, ensuring that valuable information reaches a broader audience.

Navigator Talks

Additionally, the Navigator Talks mini-seminar will be held this year, featuring six seminar rooms to cover a variety of hot topics in the industry. Unfortunately, the talks will not be available online, encouraging on-site attendance for the best experience.

With the kickoff for registrations having started on June 1, this event is the perfect opportunity for anyone involved in the contact center industry to gain knowledge and engage with peers.

Event Details

• - Event Name: Contact Center Mashup Box 2026
• - Date: July 10, 2026 (Friday) from 10:00 AM to 5:00 PM
• - Location: Sobokai Hall Annex, 2-7-4 Hirakawa-cho, Chiyoda, Tokyo 102-0093
• - Admission: Free (Pre-registration required)
• - Official Website: Comdesign

About CT-e1/SaaS

The CT-e1/SaaS is a cloud-based CTI solution offered by Comdesign, capable of delivering diverse functionalities that support ideal contact center operations at low costs without the need for specialized equipment. Currently utilized by over 34,000 seats across 1,950 tenants, this service integrates seamlessly with various platforms, demonstrating its flexibility and adaptability for businesses of all sizes.

Comdesign, founded in 2000, has empowered customer service organizations with its innovative technology solutions, having launched the CT-e1/SaaS in 2008. Their approach to customer experience as a service (CXaaS) emphasizes collaboration and support from specialized engineers, making a strong argument for why businesses should consider their services.

For more information about their cutting-edge offerings and to stay updated about the event, visit Comdesign’s website.

Contact Information

For inquiries, reach out to Comdesign’s Sales and Marketing Group:

• - Contact Person: Kenji Terauchi
• - Phone: 050-5808-5500
• - Email: [email protected]

As the industry continues to evolve, the 'Contact Center Mashup Box 2026' stands as a pivotal venue for learning and networking in the contact center field.