#Japan #Tokyo #Business Growth #EC Marketing #CRM Consulting

Free CRM Consulting to Drive E-commerce Success

In a landscape where online retailers are increasingly challenged by rising marketing costs and customer acquisition hurdles, EC Marketing Company is stepping up to offer vital support. Starting September 1, 2026, the Tokyo-based firm will provide a month-long free CRM (Customer Relationship Management) consulting service, specifically tailored for e-commerce businesses struggling with CRM implementation and operational management.

Understanding CRM Demand Amidst Rising Costs

Recent studies highlight a significant surge in the interest surrounding CRM solutions. With online advertising costs skyrocketing, the need to cultivate and maintain relationships with existing customers has never been more critical. According to Google trends, searches for 'CRM' have surged by 20% compared to the last five years. In a survey conducted by EC Marketing in March 2026, nearly 80% of businesses admitted to facing challenges in effectively utilizing these vital tools.

The company recognizes the disparity between the growing demand for effective CRM solutions and the actual competency in their application among businesses, prompting the introduction of a hands-on, practical approach to consulting.

Details of the Free Consulting Service

EC Marketing's complimentary service mirrors a standard plan priced at 400,000 yen per month, offered free for the first month to the first three companies that apply. By providing insights into their customer data management, utilized tools, and existing customer engagement processes, participating businesses will receive tailored diagnostics and action proposals from CRM consultants. The focal areas of this service include:

• - Assessing the current status of CRM operations
• - Identifying potential improvement areas for customer interactions and data applications
• - Suggesting actionable steps for enhancement

This service is designed to provide participants with insights that parallel those offered to existing corporate clients, ensuring high quality and value.

Success Stories: Transformative Impacts of CRM Implementation

EC Marketing boasts a stellar track record in facilitating significant improvements in CRM practices for various clients:
1. B2B E-commerce Success: One B2B retailer saw a 1.4 times increase in their rate of repeat purchases (F2 conversion rate), leading to a fourfold increase in annual revenue and a 130% boost in repeat sales.
2. Cosmetics E-commerce Growth: A cosmetics retailer experienced sales improvements of approximately 100 million yen annually, with their revenues from email marketing increasing by 25 times and reducing churn rates on subscription services by 6.6%.
3. Promotional Product E-commerce: Another B2B client improved their conversion rate by 5% and increased repeat sales by 130%, resulting in a 150% increase in total annual revenue.

EC Marketing builds on these achievements, applying acquired knowledge to provide tailored recommendations based on each client’s unique circumstances.

Hear from Our Clients

EC Marketing has received glowing reviews from various industries benefiting from their CRM consulting services. Each company's needs may differ, but the commitment to delivering practical, sustainable support that maximizes return on investment remains a constant focus.

Application Process for Free CRM Consulting

• - Start Date: September 1, 2026
• - Limited Offer: First three applications will be prioritized based on the submission of necessary preliminary information.
• - Eligibility: E-commerce businesses willing to share their CRM status and participate in an online meeting.
• - Application: Interested companies can apply through the contact form on the EC Marketing website, noting 'Free Consulting Request.'

About EC Marketing Company

Founded in December 2010, EC Marketing has been dedicated to enhancing web business strategies for a diverse array of industries over the past 15 years. With a focus on creating effective digital sales mechanisms, the company continues to address web-based challenges comprehensively, ensuring measurable results.

For more information about EC Marketing and their services, visit EC Marketing's Official Website.