#None #veterinary technology #AI Copilot #CoVet

Why CoVet is Not Pursuing a Practice Management System

In recent months, there has been an increasing curiosity regarding the strategic direction CoVet is taking within the veterinary community. Many professionals have pondered whether the company plans to develop a new practice management system (PMS). This query is understandable, considering how interconnected our work is with the technology that veterinary clinics rely on daily. However, CoVet has made a conscious decision not to pursue a PMS, and we believe this choice is ultimately beneficial for veterinary medicine.

A Shift Towards AI Copilots

At CoVet, our mission has always centered on being the best-in-class AI co-pilot designed specifically for veterinarians. Our primary focus is on developing technology that genuinely supports veterinary professionals, enhances patient care, and streamlines everyday practice.

Across various fields, a new software layer is emerging that complements established systems. In areas like legal and human medicine, role-specific copilots have become the norm. This trend is now evident in veterinary medicine, which is evolving to include a companion layer that supplements the foundational PMS. CoVet aims to be that companion layer, offering an AI assistant that enriches the PMS experience rather than competing with it. When used together, these systems can provide better medical practices, customized workflows, and allow more time for the vital aspects of veterinary care—caring for patients and clients.

Enhancing PMS Through AI Integration

Many leading PMS platforms have recognized the advantages of partnering with CoVet to leverage cutting-edge AI technology. The collaboration focuses on:

• - Advanced AI capabilities: We provide high-quality scribing and assistance without reallocating valuable engineering resources from the core PMS.
• - Staying on the AI frontier: At CoVet, we handle constant model upgrades and feature innovations. This ensures that PMS platforms remain at the forefront of technology, allowing clinical teams to remain focused on their primary objectives.
• - Boosting PMS efficacy as the operational hub: Our assistant routes tasks and notes through the PMS, increasing both usage and the system's role as the authoritative hub for operations.
• - Handling personalization requests: By alleviating the long tail of individualized vet requests for tailored prompts and template modifications, PMS providers can focus on maintaining a stable, foundational product.

The need for personalized AI assistance is becoming a clear trend in the market. Professionals from various sectors are actively seeking specialized assistants, even when their PMS offers some basic AI features. A general AI tool may not adapt to the unique needs or terminology of a specific veterinary practice, resulting in an inefficient user experience. Our partnership model aims to provide the specialized assistant that professionals desire while keeping the PMS as the integrated system of record.

A Typical Day at the Clinic with CoVet

Consider a veterinarian beginning a shift at a local clinic. With a permissioned connection to the PMS, their AI assistant comes to life. As they start, the staff can access an AI-generated summary of the patient's history tailored to their preferences. When they have questions, such as, “When was Fluffy's last Lepto vaccine?” CoVet promptly delivers an answer.

This assistant listens during the examination, drafts medical notes following the clinic's standards, and prepares follow-up orders and invoices, automating processes that typically consume significant time. The PMS records every interaction for transparency.

In essence, while the PMS governs clinic operations, CoVet supports each professional by learning their unique communication styles and requirements. AI has the potential to create software that adapts to individual practitioners rather than forcing users into standardized workflows.

Portability and Personal Investment

A clinician's investment in their tools and systems should be sustainable throughout their entire career. When an AI assistant is confined within a PMS, it becomes tied to the organization, losing its value once they transition to another workplace or if a hospital changes its PMS. This continuity is essential for ensuring that veterinarians maintain their personalized tools, templates, and communication methods, fostering a seamless experience throughout their careers.

As CoVet focuses on enhancing the assistant experience, we can accelerate the integration of advanced AI capabilities into the hands of veterinary professionals more rapidly. Our commitment is to collaborate with PMS providers, enhancing their systems rather than competing to replace them. We believe that PMS platforms are foundational to any clinical environment, and we aim to strengthen that foundation to foster better interconnected workflows.

Our vision is to build a technology ecosystem where every component seamlessly interacts with one another, optimizing efficiency in veterinary practices and ultimately allowing professionals to spend more time on patient care. Through deeper integrations with PMS platforms, we create an environment where routine tasks become mere 'review and approve' actions, freeing veterinarians to connect with their patients and clients meaningfully.

CoVet is building for a future where administrative load is less burdensome, and every veterinary professional can focus on what matters most – delivering excellent care to animals and peace of mind to their owners.