#Japan #Generative AI #Tokyo #Canon Marketing #Help Desk

Overview of the Upcoming Seminar

Canon Marketing Japan, led by President Masayoshi Adachi, is set to host a free online seminar titled "How to Confront the Challenges of Internal Help Desks Amid Changes? Exploring the Utility of Generative AI Based on PoC Results" on September 9, 2025. This seminar aims to shed light on actual survey results related to internal help desk operations and provide actionable insights on improving efficiency in handling inquiries.

Seminar Details

• - Date and Time: September 9, 2025, from 15:00 to 16:00 (JST)
• - Participation Fee: Free of charge
• - Format: Online (via Zoom) with recorded content available for later viewing
• - Registration Deadline: September 9, 2025, by 13:00 (JST)

Key Insights From the Seminar

In the previous year, Canon conducted a follow-up survey focusing on internal help desk operations and noted significant progress towards enhancing operational efficiency. However, challenges regarding the practical application of generative AI have also been identified.

The seminar will present findings from this survey and explain the current state of internal help desk activities. Attendees will learn about the trends in generative AI application within these operations, effective utilization strategies, and insights from the proof of concept (PoC) results conducted by Canon BizAttenda.

What Attendees Will Learn

Participants will gain knowledge about:

• - The strategies and initiatives adopted by various companies based on survey results regarding their internal help desks.
• - Trends and insights related to the application of generative AI in the workplace.
• - Effective measures and case studies for enhancing operational efficiency.
• - The practical benefits of utilizing generative AI in supporting internal help desk operations.

Featured Speakers

The seminar will feature notable speakers, including:

• - Keito Kawasaki, PKSHA Technology
• - Yutaro Takeuchi, Canon BizAttenda
• - Yuko Oya, Canon Marketing Japan

How to Register

For registration and further details, please visit:
Online Seminar Registration

Once you register, you will receive a confirmation email detailing how to access the seminar. You can participate from any device with an internet connection, such as a PC or tablet. If you register, we will also send you information regarding the recorded session, so you don’t miss out.

Additionally, participants who provide feedback through a post-seminar survey will receive a complimentary copy of the presentation materials and the internal survey report, making this a valuable opportunity for anyone involved in internal help desk management.

Join us to discover how generative AI can elevate the effectiveness of your internal help desk and learn from industry experts on best practices that can transform your approach to handling inquiries. Don’t miss this chance to gain critical knowledge that can significantly impact your organization’s operational prowess.