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CITGO Enhances Customer Experience with CITGO PlusPAY

In response to changing consumer needs for flexible and digital payment solutions, CITGO Petroleum Corporation has launched a new mobile payment system called CITGO PlusPAY™. This innovative feature, integrated into the popular Club CITGO® app, aims to offer users a secure and convenience-focused method of payment that aligns with modern digital habits.

Enhanced Features of CITGO PlusPAY

CITGO PlusPAY allows customers to connect their bank accounts directly to the Club CITGO app, enabling them to complete payments effortlessly. Users can manage their transaction history and earn rewards without needing to handle physical cash or cards. This comprehensive mobile payment experience not only streamlines the checkout process but also offers users significant savings with each transaction.

Joey Low, Manager of Marketing and Loyalty Programs, emphasized the importance of security in the new payment system: "Our CITGO PlusPAY mobile payment method employs advanced encryption and real-time authorization protocols, ensuring transactional security from initial enrollment through every payment." This means customers can enjoy peace of mind while making purchases, knowing that their personal and financial information is well protected.

Benefits that Appeal to Today's Consumers

The adoption of CITGO PlusPAY comes with several valuable benefits for users:

• - Loyalty Savings: Customers can earn a minimum of 10¢ off per gallon for up to 30 gallons with each transaction. This offers both consumers and CITGO retailers lower fees and increased savings.
• - Faster Checkout: Transactions can be completed quickly, whether at the pump or inside the store, eliminating the delays often associated with debit holds.
• - No Physical Cards Needed: The feature is particularly advantageous for customers who prefer to avoid carrying cash or plastic cards, reducing the hassle of managing multiple payment methods.

Furthermore, new users can take advantage of an Introductory Reward, which provides four instances of 25¢ off per gallon fill-ups when utilizing CITGO PlusPAY through the Club CITGO app. Following this, ongoing members will benefit from regular savings of 10¢ off per gallon for their PlusPAY transactions, stacking these offers for even greater rewards.

Commitment to Modern Payment Technologies

CITGO’s move towards integrating CITGO PlusPAY into its loyalty program reflects a broader commitment to embracing modern financial technologies. By aligning payment options with customer lifestyles, CITGO is not only enhancing its service but is also positioning itself as a forward-thinking leader in the refining and retail fuel industries.

As a prominent brand in the refining sector, CITGO operates three refineries in Lake Charles, Louisiana; Lemont, Illinois; and Corpus Christi, Texas. With a workforce of around 3,300 employees and a daily crude capacity of about 829,000 barrels, the company is among the largest independent refiners in the United States. Offering a wide range of fuels, lubricants, and petrochemicals, CITGO serves approximately 4,000 branded retail outlets across the country.

For more details or to get started with CITGO PlusPAY, customers are encouraged to visit www.ClubCITGO.com.

Conclusion

In summary, CITGO PlusPAY is an exciting addition to the Club CITGO app, designed to meet consumers' changing preferences for easy and secure payment methods. As CITGO continues to innovate, customers can look forward to even more enhancements in their loyalty experience, ensuring every visit is as rewarding as possible.