ChatSense Enhancements
2025-08-21 07:58:20

New ChatSense Feature Allows Enhanced AI Learning from Cybozu Garoon Data

In a significant step towards enhancing corporate knowledge work, KnowledgeSense has launched a new feature in its enterprise ChatGPT service, ChatSense. This innovative development enables artificial intelligence to utilize data from Cybozu Garoon’s file management capabilities, paving the way for a truly intelligent assistant that can efficiently address queries without the cumbersome task of downloading data to local systems.

As of today, August 21, 2025, KnowledgeSense has started rolling out the additional learning functionalities, specifically for those utilizing the RAG (Retrieval-Augmented Generation) feature. This enables businesses to harness internal data effortlessly. With merely a few steps, organizations can incorporate files from Garoon directly into ChatSense, ensuring that AI can provide accurate responses based on the most up-to-date information available.

Background - Addressing Operational Drawbacks of RAG


The use of ChatGPT, characterized by its ability to engage in natural conversations, has become increasingly prevalent as more companies recognize the potential for enhancing operational efficiency. KnowledgeSense’s ChatSense is designed specifically with security in mind, attracting the interest of numerous large enterprises, including those listed on the Tokyo Stock Exchange.

The introduction of the RAG feature is aimed at empowering ChatGPT to respond accurately based on internal data that isn’t part of the typical training set. Despite its advantages, RAG functionality does come with challenges, notably in terms of operational costs and maintaining data accuracy over time. Regular updates and maintenance are critical for maximizing the effectiveness of the AI, which has made KnowledgeSense pay close attention to customer needs, leading them to begin collaboration with Cybozu Garoon, reflecting the demand primarily from Japanese enterprises.

For those seeking a more detailed understanding of what RAG entails and how it can benefit companies, further insights are available on the KnowledgeSense website.

Features of the ChatGPT and Cybozu Garoon Integration


Harnessing data from Garoon to train the AI involves using the additional learning functionality of ChatSense. Garoon is a groupware developed by Cybozu, targeting businesses.

1. Easy Integration of Garoon File Management as Learning Source
Users can effortlessly specify documents stored within Garoon for use as learning sources in ChatSense through a few simple steps.

2. No Downloads Required for Easy Access
There’s no need for downloading files to PCs or outputting CSVs; the required documents can be directly accessed and integrated into the AI’s learning, significantly reducing operational workloads while ensuring it remains informed with the latest information.

3. Reference Sources Provided for AI Responses
Unlike standard ChatGPT, ChatSense’s additional learning feature allows the AI to cite the sources from which it derives its responses, which aids in identifying inaccuracies or 'hallucinations' that may occur.
Furthermore, the learning data remains exclusively within the organization, ensuring that no information is shared with other companies. This means heightened security and the ability to define access rights on a departmental basis, giving users confidence in deploying AI that’s been trained with their sensitive data.

What is KnowledgeSense's ChatSense?


ChatSense, a corporate-focused ChatGPT service, was developed by KnowledgeSense to improve productivity and efficiency for organizations, further bolstered by robust security features. The service provides significant advantages by offering functionalities that protect chat content from being utilized in AI learning, as well as enabling shared prompts across departments. Regular updates ensure features that cater to the unique needs of enterprises are consistently rolled out, maintaining relevance in a fast-changing digital landscape.

Moreover, KnowledgeSense has removed initial costs and prolonged commitment durations, establishing a more accessible platform for companies looking to trial the service without upfront investments. They’ve broadened what can be used freely, addressing the hesitancies of businesses willing to explore AI solutions.

About KnowledgeSense


KnowledgeSense is dedicated to propelling corporate digital transformations while amplifying productivity across all employees through its ChatSense product and consulting offerings. They have a solid track record of launching various generative AI services for a global audience, aiming to assist organizations in streamlining their operations with smart AI solutions.

For inquiries about implementing ChatSense and the benefits of generative AI within your organization, KnowledgeSense invites you to connect via their website.


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