Ando Hazama Implements Tech Touch for Streamlined Expense Management

Ando Hazama Adopts Tech Touch for Effective Expense Management

Ando Hazama, a leading construction firm in Japan, has recently integrated the digital adoption platform (DAP) Tech Touch into its expense management system. This strategic move aims to optimize financial processes and improve operational efficiency, especially in light of workforce shortages and the need for enhanced productivity on construction sites.

Background of Implementation

As a comprehensive construction company, Ando Hazama is committed to advancing various digital transformation initiatives, including the practical application of construction robots. However, in the realm of expense management, the company faced challenges due to the complexities arising from changes in financial protocols. The workload on management teams had become overwhelming, with a high volume of inquiries and discrepancies in approving expenses. To address these issues, a unified set of criteria for managing expenses across all branches was urgently needed.

Key Factors in Choosing Tech Touch

The adoption of Tech Touch was driven by its unique capability to create no-code operational guides right within the system interface. This feature provides clear support for finance staff at various branches, effectively reducing confusion during the approval processes. The platform also allows for the display of essential approval criteria on the screen, ensuring that both headquarters and branches share a common understanding of the requirements. This smooth transition of financial operations was pivotal in minimizing input errors and enhancing the overall approval workflow.

Impact and Benefits

Following the implementation of Tech Touch, there has been a noticeable reduction in inquiries from finance personnel, as the platform clearly outlines the vital checks required at the approval stage. A survey among users showed that approximately 84% of approvers felt less confused during the process, leading to a notable decrease in decision-making overhead. Furthermore, the number of expense resubmissions dropped by around 300 instances—a significant 30% reduction—thus alleviating pressure on support staff handling queries.

Testimonials from Ando Hazama's Finance Department

Comments from Mr. Sugiura, Finance Group

Initially, I had concerns about our ability to create guides and navigation material, but the implementation support provided by Tech Touch was invaluable. We received training on using the basic features and tips on creating the guides effectively. The timely support from Tech Touch, including examples and constructive feedback, enabled us to swiftly grasp the intricacies of guide creation. We successfully implemented all planned functionalities, such as displaying important checkpoints for approvers and standard comment templates for resubmissions, within a brief three-month timeframe.

Comments from Mr. Yoshida, Finance Group Leader

As we constructed this system, I primarily conveyed the overarching concepts and key points. The collaborative weekly meetings with our team and the efficient project management by Tech Touch were crucial. The comprehensive support and guidance we received throughout the development process led to the creation of an exceptional tool in a remarkably short time. I am immensely grateful for this experience.

About Ando Hazama

Ando Hazama operates as a comprehensive construction company with 11 branches domestically and business locations across 14 countries. Their expertise encompasses a range of services, including survey, planning, design, construction, supervision, technical guidance, and consulting across civil and architectural projects.

Ando Hazama Official Website

About Tech Touch

Tech Touch, a leader in the DAP sector, provides tools that foster seamless system usage with over 8 million users as of May 2025, including large enterprises and public institutions. With a focus on simplifying operations through no-code solutions, Tech Touch enhances user experiences while reducing the burden on IT teams. The platform has received several accolades, including the Good Design Award and recognition from METI as a J-Startup. Tech Touch is also developing AI features to enhance DAP functionality and has launched the AI Central Voice to assist organizations in maximizing IT utilization.

Tech Touch Official Website

Contact for News Release Inquiries

For service adoption inquiries: Tech Touch Sales Representative, Nishino
Contact
For media inquiries: Tech Touch Public Relations team, Nakagama, Goto, Wakiya, [email protected]