Adyen and Uber Strengthen Global Partnership to Drive Growth and Innovation Worldwide

Strengthening Connections: Adyen and Uber's Expanding Global Alliance

In a significant move that signals growing collaboration in the tech landscape, Adyen, the premier global financial technology platform, and Uber, the leading mobility and delivery platform, have announced the expansion of their strategic partnership. This relationship, which has thrived since 2012, now aims to optimize payment processing as Uber targets new markets across over 70 countries worldwide.

A New Era of Payment Solutions

The partnership is being revitalized to enhance Uber's payment experience, allowing for the implementation of various alternative payment methods. Recent developments highlight Adyen’s pivotal role in facilitating Uber’s entry into new geographical territories that include the United Arab Emirates, Hong Kong, and several Caribbean nations. The two companies are also focusing on bolstering operations in key regions like Japan, Mexico, New Zealand, and Australia, by integrating high-growing local payment methods such as Pix in Brazil and AfterPay in Australia, along with WeChat Pay for international travelers.

“Expanding our collaboration with Uber reflects our shared commitment to achieving global scale together, which has been a hallmark of our relationship for over a decade,” said Trevor Nies, Senior Vice President and Global Head of Digital at Adyen. This commitment is evident as they recently recorded a considerable volume acceleration in 40 key markets, including the U.S., U.K., and Brazil.

In the face of an evolving economic landscape, this partnership aims to explore fresh payment innovations, setting a future-oriented approach for Uber, particularly with the planned introduction of Uber kiosks in airports and hotels. Karl Hébert, Uber’s Vice President of Global Commerce, emphasized that a reliable and innovative payment platform is essential for their global growth. “Continuing and expanding our partnership with Adyen is crucial as it enables us to push forward our growth trajectory,” he elaborated.

The Launch of Uber Kiosks

Marking a notable pivot in customer service strategy, Uber has also introduced kiosks powered by Adyen’s payment terminals. These kiosks offer international travelers a straightforward method of booking rides without needing a mobile device or local data plan. By simply approaching the kiosk, users can enter their destination, select their ride type, and receive a printed receipt with all required travel details. This user-friendly solution simplifies the booking process significantly, especially for those unfamiliar with digital applications.

The first of these kiosks has already been rolled out at LaGuardia Airport's Terminal C, with plans to extend their installation at various hotels and international airports shortly. This initiative showcases Uber’s commitment to enhancing user experiences by leveraging technology to overcome barriers faced by travelers.

About Adyen: A Global Financial Powerhouse

Adyen (AMS: ADYEN) stands out as a global technology powerhouse offering comprehensive payment solutions that integrate processing capabilities with insightful data analyses. The platform supports numerous international businesses, such as Meta, Uber, H&M, and eBay, showcasing its ability to evolve in a dynamic market space. Through its long-lasting partnership with Uber, Adyen continues to establish its presence and grow alongside its prominent clients.

About Uber: A Platform of Opportunities

Founded in 2010, Uber’s mission is to create opportunities through movement. What started as a solution for convenient rides has transformed into a global network that has facilitated over 72 billion trips, reshaping the mobility landscape. The company consistently innovates to connect people, products, and services, unveiling new creative avenues for growth and customer engagement.

The symbiotic partnership between Adyen and Uber exemplifies how collaboration fosters innovation, drives market penetration, and enhances customer experiences. With plans to extend their footprint and refine payment technologies, both companies are poised to set new standards in the global mobility marketplace.