#Japan #Tokyo #Salesforce #SAP #Vigience

Vigience Integrates SAP with Field Service on Salesforce AppExchange

On September 25, 2025, Vigience Inc., a pioneering software vendor founded by leaders in SAP product development, unveiled its new application, Vigience Field Service, integrated with SAP, on the Salesforce AppExchange, a premier marketplace for enterprise applications aimed at partners and experts. This innovative solution aims to streamline various process workflows through real-time SAP S/4HANA integration and AI-driven workflows enabled by Salesforce Agentforce. The Vigience Field Service application facilitates the automation of technician scheduling, parts logistics, and asset lifecycle management, all within the Salesforce ecosystem, thereby eliminating the need for middleware or separate data stores for global implementations.

A significant number of leading manufacturing companies leverage SAP for resource management, contracts, billing, and more. The Vigience Field Service application seamlessly integrates with SAP data in real time, allowing dispatchers to perform various operations directly within Salesforce. The features include:

• - Accessing SAP master data, service contracts, and warranty information through Salesforce.
• - Consulting the latest skills and availability of technicians recorded in SAP HR management before assigning them to jobs.
• - Managing inventory of parts needed for inspections or repairs, as well as tracking van stocks and shipments from the Salesforce dashboard.
• - Creating service estimates and automatically transferring billing data back to SAP's financial management systems.

The strength of this solution lies in its inherent SAP integration as a 100% Salesforce native application, ensuring a quick deployment and the flexibility to adapt to changing business requirements.

Insights from Leadership

In a statement regarding the release, Markus Stierli, CEO of Vigience, emphasized:

“With this release, service-oriented companies can utilize the latest field operations integrated with SAP directly within Salesforce as a standard feature. Our goal is to remove the complexities of system integration and create an environment where our clients can focus on delivering the best service experience.”

Brian Landsman, CEO of Salesforce AppExchange & Global Partnerships, added:

“Vigience Field Service offers real-time connectivity between Salesforce and SAP S/4HANA, representing a significant milestone in accelerating our customers' digital transformation. This release is also vital for AppExchange as it continues to evolve to connect customers with apps and experts tailored to their business needs.”

Salesforce AppExchange serves as a major enterprise marketplace connecting partners, applications, and experts to help organizations, developers, and entrepreneurs build, sell, andgrow solutions in entirely new ways. Since its inception in 2006, the platform has grown to support over 9,000 applications and experts with more than 13 million installations. AppExchange connects businesses, regardless of size or industry, with ready-made or customizable applications and certified Salesforce consultants, aiding in the resolution of various business challenges.

Additional Information

For more insights, follow Salesforce on LinkedIn and X, and check out Vigience on LinkedIn here.

Salesforce, AppExchange, and other names mentioned are trademarks or registered trademarks of Salesforce.com, Inc.

About Vigience

Founded by former leaders in SAP product development, Vigience Inc. is an independent software vendor with headquarters in San Francisco and branches in Zurich and Tokyo. The company provides pre-built real-time SAP integration solutions for Salesforce, enabling global businesses to modernize their customer and service experiences while utilizing SAP as their system of record.

For further details, refer to the original version published in the U.S. on September 22, 2025, regarding the announcement of the SAP-integrated Vigience Field Service on Salesforce AppExchange. The official language of this content is English, and interpretations should prioritize the English version.