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Hapisumu Reform Awards 2025: A Celebration of Excellence

The 2025 edition of the Hapisumu Reform Awards has taken place, honoring outstanding achievements of reform companies linked through the Hapisumu Reform matching service. Established by SMS Co., Ltd. (Headquarters: Minato-ku, Tokyo), the award recognizes companies that have demonstrated significant performance in both contract numbers and customer satisfaction during the fiscal year.

Top Contract Achievements

This year, the top five companies recognized for their contract numbers were:
1. CONY JAPAN Co., Ltd. (Osaka)
2. Fresh House Co., Ltd. (Saitama)
3. NASA Home Co., Ltd. (Osaka)
4. Nikka Home Co., Ltd. (Aichi)
5. HomeTech Co., Ltd. (Tokyo)

Each winner has expressed gratitude for this recognition, highlighting the importance of customer support and a commitment to enhancing living conditions. The complete rankings can be accessed at Hapisumu Awards 2025.

Customer Service Excellence

In addition to contract achievements, the awards also recognized 50 companies for exceptional customer service. Notable mentions include:

• - TRUE NORTH Co., Ltd. (Hyogo)
• - CS Home Ltd. (Chiba)
• - Sakamoto Electric Wiring Co., Ltd. (Hiroshima)

These companies were evaluated based on customer satisfaction surveys, with each complying with Hapisumu’s established screening criteria.

About the Hapisumu Reform Awards

Launched in 2020, the Hapisumu Reform Awards acknowledge companies that meet stringent criteria for successful contracts and customer satisfaction. The awards not only celebrate success but also aim to enhance transparency in the market by sharing valuable information with potential customers. Through this initiative, reform companies gain insights from customer experiences that can help improve their service offerings.

Ceremony Highlights

The awards ceremony featured speeches from the top-ranking companies who emphasized their commitment to quality service and customer relationships. CONY JAPAN, taking the top place, thanked its clients for their unwavering support and promised to continue offering happiness through home improvements. Fresh House reiterated their dedication to making comfortable homes, while NASA Home expressed gratitude for their recognition in multiple regions.

The Hapisumu team applauded these businesses, noting that patient engagement, quality proposals, and diligent customer interactions were common traits among the award winners. The results illustrate a positive trend where various company sizes and specialties thrive in this competitive environment.

Market Context and Future Prospects

As we navigate an aging society, the demand for specialized reform services is increasing. This shift necessitates companies to adapt and meet contemporary needs such as aging-in-place renovations and safety features. According to a government survey, households with individuals aged 65 or older constitute nearly half of all households, underscoring the need for accessible living environments.

Despite challenges, such as inflation, labor shortages, and customer expectations, the award-winning companies have managed to cultivate trust through detailed pricing explanations and the use of innovative IT tools that enhance productivity.

Hapisumu Reform aims to build a bridge between potential clients and reputable service providers, ensuring individuals receive comprehensive support throughout their renovation journey. Furthermore, since 2022, the introduction of the Hapisumu Housing Career service has addressed the labor shortage within the industry, showcasing the company’s commitment to fostering a thriving reform landscape.

With the Hapisumu Reform service continuing to evolve and address the complexities of the renovation market, stakeholders can expect improved access to information and high-quality services, fundamentally enhancing customer experiences in home improvement projects.

For further details about the Hapisumu service and its associated initiatives, visit Hapisumu Reform and Hapisumu Housing Career.