#USA #New York #CRM Solutions #Klaviyo #IM Digital

IM Digital Recognized as Klaviyo's 2026 Global Partner of the Year

November 4, 2026, New York – IM Digital, an independent consultancy specializing in commerce and enterprise systems integration, has proudly announced its recognition as Klaviyo's Global Partner of the Year for 2026. This accolade highlights IM Digital's exceptional contributions to the realm of customer relationship management (CRM), marketing automation, and enterprise commerce.

The Klaviyo Partner Awards celebrate standout partners who achieve remarkable results across Klaviyo's ecosystem. IM Digital's commitment to improving client outcomes through innovative CRM solutions has not gone unnoticed, as the company has effectively showcased impressive performance metrics and meaningful customer success stories.

A Strong Partnership

As a Klaviyo Elite Master Partner, IM Digital not only collaborates closely with Klaviyo but also plays an active role on the Klaviyo Partner Advisory Council. This relationship enables IM Digital to assist brands in developing robust strategies that merge e-commerce approaches with customer data and marketing automation. The consulting firm emphasizes optimizing platforms for a seamless customer experience by utilizing AI and cutting-edge technology.

“We recognize IM Digital for their pivotal role in shaping our strategic direction, spanning product development to marketing and sales,” stated Scott Segel, Sr. Director of Global Partner Program and Strategy at Klaviyo. “IM Digital possesses the expertise to help brands address challenges across their business spectrum. We are excited about our continued collaboration to deliver transformative outcomes for the future of commerce.”

Services Offered by IM Digital

IM Digital's array of services integrates strategy, design, and engineering, enhancing customer interactions across various systems. Their focus areas include:

1. CRM and Marketing Automation: Implementing and migrating CRM systems with an emphasis on lifecycle marketing, enabling brands to maintain effective communication with their audiences.
2. Customer Experience Integration: Synchronizing customer service functions with CRM data improves support processes and optimizes marketing workflows.
3. Data-Driven Personalization: Tailoring customer interactions based on behavioral predictions and previous preferences enhances engagement.
4. Enterprise Environment Synchronization: Integrating CRM solutions with complex infrastructures to provide seamless data flow and insights.

Demonstrated Client Success

Numerous case studies underscore IM Digital’s successful initiatives in client CRM migration and lifecycle marketing. For instance:

• - Rogers Hollands benefited from a phased migration to Klaviyo, resulting in campaign emails that proved 7.5 times as impactful compared to the previous year.
• - Samplize achieved a remarkable increase in attributed revenue of 213% tied to optimized on-site forms, generating substantial returns during key sales periods.
• - SIG SAUER’s data migration resulted in a whopping 100% increase in email revenue, showcasing the strength of IM Digital’s services.
• - mindbodygreen migrated from Iterable to Klaviyo efficiently, leading to reduced operational costs and increased online sales.

Justin Ragsdale, IM Digital’s Chief Revenue Officer, commented on the recognition: “Winning the Global Partner of the Year award exemplifies our team’s dedication to enhancing Klaviyo's B2C CRM capabilities. We are committed to establishing complex data architectures and cross-channel strategies that enable enterprise brands to maximize their customer relationships.”

About IM Digital

Founded as a leader in commerce consultancy, IM Digital boasts a multifaceted approach to helping brands optimize their technology stacks, enhance customer experiences, and drive measurable growth. Their TotalCare service model solidifies long-term partnerships, ensuring ongoing support in areas including strategy, marketing, and analytics.

For brands looking to elevate their CRM, marketing efforts, and customer experience, IM Digital stands ready with proven expertise and a commitment to success in the rapidly evolving commerce landscape.