HCLSoftware Unveils HCL UnO Agentic: The Future of Intelligent Business Orchestration

HCLSoftware Launches HCL UnO Agentic: A Leap Towards Intelligent Business Orchestration

HCLSoftware, the enterprise software division of HCLTech, has made a significant stride in business automation with the introduction of its HCL Universal Orchestrator (UnO) Agentic. This cutting-edge, AI-supported orchestration platform is designed to enable executives, developers, and business users to move beyond traditional task automation, presenting an advanced solution for autonomous workflow management and intelligent automation. By seamlessly coordinating workflows between AI agents, robots, people, and systems, UnO Agentic sets a new benchmark in enterprise orchestration.

Built on the proven foundation of the HCL Universal Orchestrator, which serves as a cloud-native platform for real-time process orchestration, UnO Agentic transforms business operations by streamlining complex workflows across various systems. This innovative platform integrates the capabilities of Agentic AI, empowering businesses to unlock unprecedented value through the incorporation of autonomous agents within critical business processes and workflows.

Recognized for its achievements in artificial intelligence, HCL has successfully earned the title of Leader in the Gartner® Magic Quadrant™ for Service Orchestration and Automation Platforms for 2024. AI-driven automation has been pivotal for enhancing productivity and business agility, and with the introduction of agent-based orchestration, companies can construct systems that think, learn, and adapt continuously within defined process frameworks.

Gartner predicts that, by 2028, at least 15% of daily work decisions will be autonomously made via agent-based AI, a significant leap from 0% in 2024. UnO Agentic addresses critical aspects of agent-based orchestration such as governance, visibility, and control, facilitating compliance, trust, security, risk management, and observability of AI agents and their various frameworks.

With HCL UnO Agentic, enterprises can gain comprehensive insights into their operations, supporting compliant execution and autonomous decision-making through trusted, overseable agents, thereby realizing autonomous workflow management.

According to Kalyan Kumar (KK), Product Leader at HCLSoftware, “Businesses integrating Agentic AI to extract value and redefine efficiency need a flexible enterprise orchestration platform that seamlessly connects multiple AI agents, bringing agent-based intelligence directly into the business securely and at scale.”

UnO is transforming this landscape, placing Agentic AI at its core, and empowering organizations to accelerate their digital transformations while maximizing agility and business impact. By merging deterministic and probabilistic execution, HCL UnO is reshaping how humans and intelligent systems collaborate to design the future of business operations.

Features of HCL UnO Agentic:

1. Intelligent Workflow Creation: Utilize visual tools like the UnO Agentic Builder and Designer to create AI agents and model workflows that enhance process efficiency.
2. Unified Orchestration Approach: Implement a seamless combination of agent-based AI and prescriptive workflows as an integrated automation scenario, harnessing the strengths of both methodologies.
3. Hybrid Workflow Management: Manage high-risk regulated scenarios as well as low-risk, high-impact scenarios within a hybrid workflow structure.
4. Enterprise Integration: Leverage a broad ecosystem of plugins for enterprise integration and data access across systems, ERPs, mainframes, and the cloud.

Companies adopting HCL UnO Agentic have reported significant benefits, including up to 60% faster processing speeds and more than a 70% reduction in manual errors, resulting in substantial cost savings and improved business outcomes.

For further details, visit the HCL Universal Orchestrator website.

About HCLSoftware

HCLSoftware is a leading global provider of software innovations and forms the software division of HCLTech. We develop, market, sell, and support transformative solutions across various sectors, including enterprise and industrial operations, comprehensive experiences, data and analytics, and cybersecurity. Our commitment to client success and core values of integrity, integration, value creation, employee-centricity, and social responsibility motivate us to deliver top-notch software products, helping organizations achieve their goals. With a rich heritage of innovation, HCLSoftware serves over 20,000 businesses, including most Fortune 100 and nearly half of Fortune 500 companies.