#Japan #Tokyo #Ecommerce #Marketing Association #HATME Corporation

Upcoming Webinar: Improving Your eCommerce Operations

On August 27, 2026, HATME Corporation, a subsidiary of Marketing Association, will be co-hosting a webinar titled, "Winning eCommerce Operates through 8 Steps of Improvement: A Practical Course for EC Managers Who Want to Systematize Operations."

Are You Facing These Challenges?

Many eCommerce managers encounter common hurdles like stagnant sales growth, ineffective site improvements, and accumulating customer inquiries. During this informative session, we will address issues including:

• - Struggling to identify actionable improvements for slow-growing sales.
• - Implementing changes without clear outcomes.
• - Gaining new customers but failing to foster repeat business.
• - Being overwhelmed by customer inquiries, leaving little time for analysis.
• - Lacking clear priorities, resulting in a disorganized operational approach.

Key Learnings from This Webinar

This webinar aims to provide a structured 8-step process for optimizing eCommerce websites and enhancing customer interaction to drive repeat purchases. Participants will learn:

• - How to utilize data from GA4 and other analytics tools to identify issues and improve websites.
• - Effective strategies for boosting purchase rates and average order value.
• - Considerations for UI improvement that enhance customer experience.
• - The impact of customer support on lifetime value (LTV) and repeat rates.
• - Designing responsive processes to turn customer inquiries into actionable improvements.
• - Establishing systems that ensure continuity of improvement without reliance on individual efforts.

This webinar is tailored for eCommerce operators ready to move from the 'thinking' phase of improvements to the 'implementation' phase. Don't miss this opportunity to elevate your eCommerce operations and customer engagement strategies.

Co-Sponsoring Companies

• - Marketing Association: Supports over 400 companies with customer support and order processing.
• - HATME Corporation: Provides one-stop support for over 400 eCommerce projects, from site construction to operations.

Who Should Attend?

This seminar is ideal for:

• - Businesses that operate eCommerce yet find it difficult to determine where to start improving.
• - Those who wish to integrate customer support with their eCommerce operations.
• - Individuals looking for actionable strategies that can lead to revenue growth.
• - Anyone facing challenges in improving customer interactions and retaining repeat customers.
• - Operators wanting to prioritize eCommerce improvements and establish a sustainable operational framework.

Webinar Schedule

• - 13:55 - Access Open
• - 14:00 - 14:05 - Webinar Introduction, Agenda, and Survey Explanation
• - 14:05 - 14:25 - HATME Corporation

"Complete Guide to the 7 Steps of Site Improvement that Directly Enhance Revenue!"

• - 14:25 - 14:45 - Marketing Association

"Improving Customer Support to Drive Repeat Purchases!"

• - 14:45 - 14:50 - Feedback Survey

For registration, please visit this link.

About HATME Corporation

Founded on July 1, 2022, and led by Hirokazu Nakazono, HATME specializes in web production, video production, and web advertising services. More details can be found on our corporate website.

We look forward to seeing you at the webinar!