#United States #South Dakota #RedMane Technology #Licensing System

South Dakota's New Management Information System Enhances Provider Licensing

On June 11, 2025, the South Dakota Office of Licensing and Accreditation (OLA) introduced a modern Management Information System (MIS) developed by RedMane Technology, aiming to streamline the process of provider licensing and accreditation. This digital solution is set to significantly improve the efficiency of state agencies and enhance the overall quality of services for constituents.

The MIS is designed to support a diverse range of services, including child care programs, youth care facilities, and accredited behavioral health providers. By implementing a digital framework, the system simplifies various processes such as background checks, inspections, and compliance monitoring. By reducing the administrative burden, it provides a more transparent and effective service to the community.

According to Tony Lakier, CEO of RedMane, the new MIS empowers both the OLA staff and service providers with a user-friendly system. "With this launch, we are ensuring that licensing, compliance, and accreditation processes are more accessible, secure, and effective for all stakeholders," he stated.

Key Features of the New MIS

The new system boasts several important components:

• - Constituent Portal: This user-friendly interface allows citizens easy access to provider searches, program profiles, and compliance documents. Citizens can also submit inquiries and complaints directly through this portal, enhancing transparency and communication.

• - Provider Portal: Service providers can efficiently manage their applications and background check requests. This portal also enables providers to review inspections and complete various compliance plans, fostering smoother interaction between the OLA and service providers.

• - Staff Portal: The OLA staff gains secure access to an adaptable and user-friendly solution that replaces numerous legacy systems. This upgrade is essential in managing the lifecycle of provider inquiries, applications, renewals, compliance plans, and inspections effectively. It also includes reporting and analytics components that aid in decision-making and process optimization.

The MIS uses RedMane’s mCase platform, which is designed with flexibility, efficiency, and scalability in mind. It encourages a collaborative environment between agencies, service providers, and citizens, making the licensing and accreditation processes more streamlined.

Purpose of the South Dakota OLA

The main aim of the South Dakota OLA is to guide and assist service providers in ensuring that individuals and families have access to safe environments and quality services. The office provides comprehensive information on a variety of providers, including behavioral health programs, child care initiatives, and youth care programs. For those seeking additional details, the OLA encourages visiting the Department of Social Services (DSS) website.

About RedMane Technology

Established in 2000, RedMane Technology is dedicated to supporting health and human services organizations in implementing and optimizing their systems. With expertise in areas such as child welfare, adult protective services, and financial aid systems, the company has designed solutions for numerous clients across North America, including various states and Indigenous communities. For more information about their services and solutions, visit RedMane.com.

This innovative system promises to be a game-changer for provider licensing in South Dakota, ensuring that all parties involved have a smoother, more effective experience.