Mailprotector Introduces New Team to Enhance Partner Resources Amid Rising Email Threats
In response to an alarming rise in sophisticated email threats, Mailprotector®, a leading name in SaaS-based cybersecurity, has unveiled its new Partner Success team. Positioned to bolster the partnership experience, this team offers essential resources for Managed Service Providers (MSPs) navigating an increasingly complex email security environment.
The need for enhanced support is clearer than ever as MSPs face the growing challenges associated with email threats. With technological advancements reshaping the landscape, these providers are tasked with not only maintaining robust security measures but also training their teams to adapt to these changes. Mailprotector’s Partner Success team aims to bridge this gap, offering tailored guidance and support to ensure that partners can navigate the shifting demands while effectively protecting their clients.
At the helm of the Partner Success team is Cody Ekle, who brings over 12 years of IT experience to the role, including previous experience in the MSP sector and specialized knowledge in email security acquired during his eight-year tenure with Mailprotector. Under Ekle’s leadership, the team will deliver personalized onboarding for new partners, in addition to assisting established MSPs as they develop their technicians and expand their email security solutions.
Support from the Partner Success team encompasses various forms of assistance. Whether it’s conducting thorough reviews of complex email environments, educating new help desk technicians, or introducing partners to additional offerings such as email encryption and continuity, the focus is on ensuring that partners receive the guidance they need to thrive in this dynamic field. "We’ve spent more than 25 years working closely with MSPs, and this experience has highlighted the critical need for mutual growth,” stated David Setzer, CEO of Mailprotector. “As email security and MSP requirements continue to evolve, the Partner Success initiative reinforces our commitment to investing in these relationships, granting our partners greater access to resources that will enhance their effectiveness in safeguarding their clients.”
This launch comes at a significant time for Mailprotector, which is eager to expand its network of MSP partners and further enhance its email security portfolio. Recently achieving 40 consecutive quarters of annual recurring revenue growth, the company is poised to capitalize on its success by deepening its engagement with both new and established MSP partners. Ekle emphasizes that the Partner Success approach will be tailored to meet the diverse needs of partners. “Support isn’t one-size-fits-all; a new partner might require hands-on guidance at the outset, while a seasoned partner may seek to broaden their service offerings or enhance the expertise within their team,” he explained. This strategic initiative ensures that Mailprotector can cater to its partners’ varying requirements effectively.
Mailprotector has built an impressive reputation for its email security platform, crafted specifically for MSPs aiming to proactively neutralize email threats rather than merely responding to them. Its robust patent portfolio underscores its commitment to innovation, with solutions such as Shield™, recognized as the only zero trust email security platform in the industry, along with tools for email encryption, filtering, archiving, and continuity. These offerings simplify the management for channel partners, facilitating better protection for their client's inboxes without introducing additional operational complications.
Located in Greenville, SC, Mailprotector sells its cutting-edge solutions through a global network of IT service channels. For further information about the company and its services, interested parties can visit www.mailprotector.com. This latest development not only marks a pivotal moment for Mailprotector but also signifies a commitment to ensuring that MSPs are equipped with the knowledge and tools necessary to stay ahead in an increasingly complex email security landscape.