Everise's EverAI Labs Achieves Notable Win at AI Excellence Awards 2025
On March 26, 2025, Everise announced that its EverAI Labs has secured a prestigious award at the 2025 Artificial Intelligence Excellence Awards, hosted by the Business Intelligence Group. This accolade underscores EverAI Labs' dedication to pioneering innovation within the realm of customer experience solutions.
The Artificial Intelligence Excellence Awards celebrate outstanding advancements in AI, highlighting companies and professionals who are at the forefront of AI innovation. Winners were carefully selected from a pool of 46 application areas across 36 different industries, evaluated by a panel of seasoned industry experts. Their assessments hinged on several key factors, including creativity, tangible impact, and measurable successes.
Sudhir Agarwal, the Founder and CEO of Everise, expressed gratitude for the recognition, stating, "In less than a year since the launch of EverAI Labs, we are honored to receive this accolade for Excellence in Artificial Intelligence. It reflects our team’s deep commitment to pushing the boundaries of AI in a manner that fosters meaningful solutions for improving lives and industries."
EverAI Labs is designed to revolutionize customer service by employing a holistic, AI-driven platform that transforms the agent journey from hiring processes to retirement. The platform features a suite of innovative tools, including smart hiring systems, immersive training modules, real-time productivity tracking, advanced analytics, and comprehensive security measures. Businesses leveraging EverAI Labs are empowered to build customer service teams that are not only intelligent and adaptable but also prepared for future challenges.
With the backing of modern technologies like AI, machine learning, natural language processing, and intelligent automation, EverAI Labs is reshaping the future of work within the BPO sector. Russ Fordyce, CEO of the Business Intelligence Group, recognized the rapid evolution occurring in the AI sector, stating, "Companies like Everise are crucial in translating these advancements into real-world applications that are driving substantial change. Their innovations exemplify what is possible through leadership and creativity in artificial intelligence."
Founded in 2016, Everise has emerged as a global force in transforming customer service within various sectors including healthcare, transport, logistics, insurance, financial services, and technology. Supported by financial giants Brookfield and Warburg Pincus, the company prides itself on delivering exceptional customer service underpinned by cutting-edge technology paired with a heartfelt approach. Employing around 28,000 skilled agents across eight key global markets, Everise equips businesses with rapid, secure, and efficient customer service solutions, guaranteeing optimal customer satisfaction rates while enabling organizations to scale seamlessly.
For those interested in learning more about EverAI Labs and their award-winning AI solutions, you can visit their official website at everailabs.com. Meanwhile, additional information about Everise can be found at www.weareeverise.com. The Business Intelligence Group, tasked with recognizing true talent and superior performance in the business world, emphasizes independent assessment, ensuring that award selections are made based on merit rather than popularity. Their ongoing mission is to shine a spotlight on those who truly excel, fostering an environment where outstanding accomplishments inspire others within the industry.
The Artificial Intelligence Excellence Awards celebrate outstanding advancements in AI, highlighting companies and professionals who are at the forefront of AI innovation. Winners were carefully selected from a pool of 46 application areas across 36 different industries, evaluated by a panel of seasoned industry experts. Their assessments hinged on several key factors, including creativity, tangible impact, and measurable successes.
Sudhir Agarwal, the Founder and CEO of Everise, expressed gratitude for the recognition, stating, "In less than a year since the launch of EverAI Labs, we are honored to receive this accolade for Excellence in Artificial Intelligence. It reflects our team’s deep commitment to pushing the boundaries of AI in a manner that fosters meaningful solutions for improving lives and industries."
EverAI Labs is designed to revolutionize customer service by employing a holistic, AI-driven platform that transforms the agent journey from hiring processes to retirement. The platform features a suite of innovative tools, including smart hiring systems, immersive training modules, real-time productivity tracking, advanced analytics, and comprehensive security measures. Businesses leveraging EverAI Labs are empowered to build customer service teams that are not only intelligent and adaptable but also prepared for future challenges.
With the backing of modern technologies like AI, machine learning, natural language processing, and intelligent automation, EverAI Labs is reshaping the future of work within the BPO sector. Russ Fordyce, CEO of the Business Intelligence Group, recognized the rapid evolution occurring in the AI sector, stating, "Companies like Everise are crucial in translating these advancements into real-world applications that are driving substantial change. Their innovations exemplify what is possible through leadership and creativity in artificial intelligence."
Founded in 2016, Everise has emerged as a global force in transforming customer service within various sectors including healthcare, transport, logistics, insurance, financial services, and technology. Supported by financial giants Brookfield and Warburg Pincus, the company prides itself on delivering exceptional customer service underpinned by cutting-edge technology paired with a heartfelt approach. Employing around 28,000 skilled agents across eight key global markets, Everise equips businesses with rapid, secure, and efficient customer service solutions, guaranteeing optimal customer satisfaction rates while enabling organizations to scale seamlessly.
For those interested in learning more about EverAI Labs and their award-winning AI solutions, you can visit their official website at everailabs.com. Meanwhile, additional information about Everise can be found at www.weareeverise.com. The Business Intelligence Group, tasked with recognizing true talent and superior performance in the business world, emphasizes independent assessment, ensuring that award selections are made based on merit rather than popularity. Their ongoing mission is to shine a spotlight on those who truly excel, fostering an environment where outstanding accomplishments inspire others within the industry.
Topics Business Technology）
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