Human-Centered Management
2026-01-26 04:50:08

Exploring the Foundation of Business Management Based on Human Hearts

Understanding Management Rooted in Human Hearts



Lumission Inc., located in Minato-ku, Tokyo, has recently published a feature article on their owned media platform, focusing on the theme of "management rooted in human hearts." This article emphasizes the crucial idea that companies cannot achieve strong growth without a profound understanding of human emotions.

The Essence of 5方良し Management



The concept of 5方良し management refers to the idea that a company should serve not only its own interests but also those of employees, customers, society, and future generations. It emphasizes a holistic approach to business, suggesting that without understanding the hearts of people, management will inherently struggle.

Analyzing Key Management Issues



Analysis of consultations from business owners revealed common threads regarding organizational challenges. Key issues often stem from:
  • - Employee Turnover: Many employees leave due to psychological insecurities, such as unclear evaluations, roles, and future prospects, often exacerbated by communication gaps.
  • - Recruitment Challenges: Failed recruitment efforts frequently arise because the company’s core identity fails to resonate with potential employees, often due to vague corporate philosophies.
  • - Stagnant Sales: Inability to comprehend customer needs leads to diminished trust and connection with the audience.

These findings underline that if management is centered on understanding hearts, then companies can witness dramatic improvements.

The Five Core Principles of Heart-Centered Management



1. Organization’s Heart Matters: Implementing systems alone is ineffective if they do not resonate with employees emotionally. No matter how well-structured an evaluation system or corporate philosophy is, organizational behavior will remain unchanged without heart-felt engagement.
2. Valuing Individuals: Organizations that convey a sense of value to their employees see a significant reduction in turnover and a potential productivity increase of 20-40%.
3. Leadership Influence: A stable leader cultivates a positive organizational atmosphere. When CEOs are grounded, their organization collectively aligns more effectively. Thus, the concept of a “CEO’s avatar” becomes essential.
4. Energy Derived from Philosophy: Rather than encapsulating principles in mere words, a well-designed philosophy serves to guide a company's heart and energy towards its goals.
5. Circulating Hearts through 5方良し Management: Businesses that ensure the satisfaction of all stakeholders—employees, customers, society, and future generations—tend to experience sustained growth while avoiding decline.

Societal Relevance of Heart-Centered Management



The appeal of this management style is heightened by trends such as:
  • - The emergence of human capital management highlighting emotional aspects.
  • - The growing global importance of psychological safety in the workplace.
  • - Recruitment challenges shifting towards competition over values.
  • - Rising turnover rates being recognized as national concerns.
  • - The increasing emphasis on emotional fulfillment among Generation Z employees.

Given these dynamics, management that prioritizes emotional intelligence is set to become a trending theme in media discussions.

Future Initiatives



Looking forward, Lumission plans to:
  • - Launch a program focused on organizational development centered around emotional well-being.
  • - Promote the 5方良し management seminars widely.
  • - Cultivate and disseminate the concept of a “CEO’s avatar” to stabilize leadership roles.
  • - Develop a media series that intertwines emotional well-being with management concepts.

Company Overview



Company Name: Lumission Inc.
Location: 7F, Shinagawa East One Tower, 2-16-1 Konan, Minato-ku, Tokyo
Website: Lumission Official Site
Contact: Inquiry Page


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Topics Business Technology)

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