Vacan's New Initiative: Fun to Wait
On September 19, 2026, Vacan Inc. will introduce its groundbreaking service,
Fun to Wait, at
Tojoko Lake Toy Kingdom in Hyogo Prefecture, Japan. This pioneering initiative aims to make waiting times feel less tedious and more enjoyable for visitors through a unique point system.
What is Fun to Wait?
Fun to Wait is an innovative service that turns waiting times into a gaming experience. Visitors can scan a QR code at the start of their queue to check-in, and when their turn arrives, they check-out using a different QR code. This innovative process accurately tracks the waiting time and converts it into points that can be exchanged for rewards within the park. By gamifying the experience of waiting, Fun to Wait aspires to transform this often-dreaded part of amusement parks into a form of entertainment itself.
Background of the Pilot Program
Long queues for popular attractions can significantly impact visitor satisfaction, especially during peak times. Recognizing this, Vacan has developed Fun to Wait to not only visualize crowd metrics but also enhance the value of time spent waiting. By collaborating with Tojoko Lake Toy Kingdom, Vacan will conduct the first-ever trial of this exciting program, which aims to redefine the value of waiting.
Objectives and Hypotheses of the Trial
Throughout the duration of this pilot, Vacan aims to validate several hypotheses:
1. Transforming waiting time into points will reduce waiting stress and thus enhance customer satisfaction.
2. Accurate tracking of wait times for each attraction will aid in future operational improvements.
3. The accumulation of points is expected to encourage repeat visits.
Fun to Wait is an expansion of Vacan's commitment to innovate around the waiting experience. This trial at Tojoko Lake Toy Kingdom holds significant importance for verifying the effectiveness of this new approach, especially within a theme park setting where long waiting times are common.
Pilot Program Details
- - Service Name: Fun to Wait (Provided by Vacan Inc.)
- - Location: Tojoko Lake Toy Kingdom, 1216 Kurotani, Kato City, Hyogo Prefecture
- - Trial Period: September 19, 2026 - December 18, 2026
- - Attractions Involved: Go-Kart and Kids Drift Racing (Two attractions)
- - Cost: Free to participate, but standard entry fees to the park apply.
- - Reward Redemption Location: Central Information Desk within the park (exchanges available until one hour before park closing)
How to Use Fun to Wait
Fun to Wait is an accessible web service, meaning no app installation is necessary. Here’s how to start:
1.
User Registration: Scan the registration QR code to access the service platform and follow the prompts to create an account, providing your email, password, age, and gender. A bonus of 10 points will be awarded upon registration.
2.
Check-In: Scan QR code #1 at the attraction’s queue to start accumulating points (1 point per minute).
3.
Check-Out: Scan QR code #2 before boarding the attraction to finalize your session.
4.
Earn Points: Points will be credited based on the duration you waited, with a maximum of 100 points available for accumulation per day.
5.
Redeem Rewards: Once you have 100 points, you can exchange them for a drink ticket at the park.
Tojoko Lake Toy Kingdom Overview
- - Location: 1216 Kurotani, Kato City, Hyogo Prefecture 679-0210, Japan
- - Operating Hours: Weekdays from 10:00 AM to 5:00 PM and weekends & holidays from 9:30 AM to 5:00 PM (closing times may vary).
- - Closed on: Generally every Thursday, except major holiday peaks.
- - Entry Fee: Adults 1,200 JPY (tax included), Kids 800 JPY (kids aged 2 to elementary school age).
- - Access: Approximately 60 minutes by car from Osaka, Kobe, and Kyoto, 10 minutes from Hyougo Tojo Interchange on the Chuo Expressway, or 30 minutes via shuttle bus from Shin-Sanda Station on the JR Takarazuka Line.
About Vacan Inc.
Founded in June 2016 and based in Chuo, Tokyo, Vacan Inc. is a J-Startup company certified by the Ministry of Economy, Trade, and Industry. Vacan’s mission is to connect people and spaces through technology, enhancing everyday life through crowd visualization and effective management solutions.
For more information, visit:
Vacan Official Site or follow them on social media.