The Launch of CATL's First New Energy Aftermarket Facility in Riyadh: A Milestone for Electrification
CATL Opens a New Energy Aftermarket Facility in Riyadh
On January 10, 2026, CATL unveiled the NING SERVICE Experience Center in Riyadh, marking it as the largest new energy aftermarket facility in the Middle East and the first of its kind outside China. This ambitious initiative plays a crucial role in supporting the region’s transition to cleaner energy and strengthens CATL’s after-sales presence in the area.
A Step Towards Sustainable Energy
The timing of this launch aligns perfectly with Saudi Arabia's Vision 2030, which promotes significant electrification and decarbonization efforts. As part of this strategy, the country aims to convert 30% of the vehicles in Riyadh to electric by 2030. This effort targets a 50% reduction in emissions, creating a cleaner urban environment. Moreover, sustainability policies are pushing farmers to adopt electric-powered equipment as part of the Saudi Green Initiative. Nevertheless, progress faces obstacles due to the existing oil dependency, rising electricity demand, extreme weather conditions, and inadequate charging infrastructure.
Comprehensive Support and Local Talent Development
The Riyadh facility spans over 7,000 square meters and includes exhibition spaces, maintenance areas, refurbishment facilities, training rooms, and a customer lounge. Not only does it serve as a service hub for the region, but it also showcases CATL’s extensive capabilities in electric mobility and energy storage. It stands out as a vital ecosystem link for stakeholders and resources necessary for industrial collaboration and sustainable growth.
Operating under CATL’s extensive research and development umbrella, the NING SERVICE Experience Center is designed to offer full-lifecycle aftermarket support encompassing diagnostics, repairs, maintenance, and recycling, covering a wide range of products from passenger vehicles to energy storage systems. This holistic approach empowers enterprise customers to minimize downtime and maintenance costs, ultimately enhancing performance while reducing long-term ownership expenses.
Bolstering Local Competence in the New Energy Sector
Beyond delivering services, the NING SERVICE Center emphasizes talent development within the Middle East. It aims to nurture skilled labor for the new energy sector through dedicated training facilities, aligning with local vocational education methods. Thus far, CATL’s global network includes 10 training centers and has certified over 9,700 after-sales professionals worldwide.
To optimize local operations, CATL is collaborating with major local players, including those from the fuel sector, to facilitate the swift provision of green energy at service stations. Initiatives are also underway with major infrastructure firms to transition their fleets to electric, alongside partnering with energy companies to implement solar-plus-storage solutions.
A Commitment to Long-Term Change
According to Bruce Li, President of Quality System at CATL, the Riyadh center symbolizes a strategic commitment to the Middle Eastern market. He noted, “This center is not merely a service facility; it serves as a hub for the new energy aftermarket ecosystem that combines cutting-edge technology, professional training, and industry partnerships.”
As the world focuses on electrification and energy storage, CATL’s initiative in Riyadh represents a significant leap toward realizing these goals in the Middle East. The comprehensive support offered at the NING SERVICE Experience Center aims to enable successful energy transformation and further underscores the region's importance in global sustainability efforts.
In conclusion, CATL's strategic expansion not only enhances the availability of critical services in the region but also builds a foundation for future innovations in energy. The facility in Riyadh sets a precedent that could inspire similar initiatives across the Middle East, driving the region closer to sustainable energy goals.