Sectra's Latest Report Shows Record High Customer Satisfaction in Radiology for 2025/2026
Sectra's Nine-Month Interim Report 2025/2026: A Testament to Customer Satisfaction
In a recent report, Sectra, a global leader in medical imaging IT and cybersecurity, has proudly announced its recognition as the number one provider in the enterprise imaging sector for radiology. This accolade marks the thirteenth consecutive year that Sectra has achieved such high levels of customer satisfaction, underscoring its commitment to meeting the needs of healthcare professionals worldwide.
Financial Performance Highlights
During the third quarter, spanning from November 2025 to January 2026, Sectra's contracted order bookings experienced a remarkable surge of 35.0%, reaching an impressive SEK 1,306.7 million, compared to SEK 967.6 million from the previous year. Notably, guaranteed order bookings accounted for SEK 1,093.3 million of this total. Such growth not only reflects the robust demand for Sectra's services but also indicates strong customer loyalty and satisfaction.
Net sales also showcased a positive trajectory, increasing by 5.1% to SEK 892.0 million. This impressive figure translates to a 15.9% increase when adjusted for currency fluctuations year on year. Furthermore, recurring revenue made up SEK 632.0 million, representing a significant 20.2% increase, showcasing the company's stable revenue model and the success of its subscription services.
Adding to this, the cloud recurring revenue (CRR) saw a phenomenal increase of 53.3%, reaching SEK 249.5 million.
While the operating profit amounted to SEK 194.1 million, marking a slight dip from SEK 204.7 million a year prior, it is important to note that the underlying trends indicate a healthy growth trajectory. This period's profit was impacted by share-based incentive costs that were notably lower than in the comparative quarter, contributing to the robustness of Sectra’s financial outlook.
Yearly Overview
The nine-month summary spanning from May 2025 to January 2026 also reflected impressive growth metrics. Contracted order bookings in this period climbed 4.2% to SEK 6,047.9 million. In the same vein, net sales reached SEK 2,508.5 million, up 7.9% year-over-year. The recurring revenue's share of net sales also increased, climbing 18.5% with cloud services leading a surge of 57.5%, illustrating the rapid shift toward cloud-based solutions in healthcare.
Operating profit during this period enjoyed an increase of 21.1% to SEK 501.5 million, resulting in an operating margin uplift to 20.0%. The financial performance, while robust, was tempered by significant non-recurring earnings from the previous year due to a favorable patent settlement.
CEO's Insights
Torbjörn Kronander, President and CEO of Sectra AB, expressed his pride in the company’s achievements gauged through independent evaluations, stating, "Satisfied customers stay and grow with us, which is the ultimate proof that we deliver value for businesses with the highest demands on trust, quality and reliability." He acknowledged that while financial outcomes were influenced by external factors such as exchange rates and product delivery delays, the long-term trajectory is promising.
Kronander also highlighted the transition to service-based sales, which is progressing well with increased production volumes from new customer deployments, substantially bolstering sales and profitability. With the Imaging IT Solutions division surpassing SEK 3 billion in sales over a rolling twelve-month period—particularly in the U.S.—Sectra is poised for sustained growth.
Looking Ahead
The company remains focused on harnessing AI technology in conjunction with its deep understanding of customer needs to enhance its offerings. With a steady base of long-term recurring revenue and low customer churn rates, Sectra is set to continue its innovative trajectory while expanding into cloud-based services.
In summary, Sectra’s latest report serves not only as a commercial success story but also as an affirmation of its dedication to outstanding customer relations in the sector of radiological imaging and beyond.