TTEC Updates Shareholders on Recent Developments Regarding Take Private Transaction

TTEC Holdings Inc. Provides Important Update on Potential Take Private Transaction

On August 1, 2025, TTEC Holdings, Inc. (NASDAQ: TTEC), a leader in customer experience (CX) technology and services, delivered a significant update to its shareholders concerning its previously suggested acquisition proposal. Kenneth Tuchman, the company's founder, Chairman, and CEO, informed the Board of Directors that after assessing market conditions, he has decided not to move forward with his unsolicited proposal dated September 27, 2024, aimed at acquiring the outstanding shares of the company owned by him and his affiliates.

The announcement, made in the context of an evolving market environment, stresses TTEC's commitment to its mission of providing exceptional CX solutions through AI-enabled services. Kenneth Tuchman’s letter emphasizes that the Board remains fully confident in the direction of the company under his stewardship, stating that TTEC will continue to thrive as a public entity and excel in helping its clients navigate an increasingly complex CX ecosystem.

TTEC, a company that has established itself through innovative solutions, serves iconic and disruptive brands across a multitude of industries. With an integrated approach, TTEC's services span all facets of customer interactions, enhancing every customer journey step utilizing next-gen digital technology. Its robust portfolio includes omnichannel contact center technology, advanced customer relationship management (CRM) systems, AI, and analytics solutions. The company also excels in customer engagement solutions, focusing on acquisition, tech support, and fraud prevention, positioning itself as a pivotal player in the customer experience domain.

The decision not to proceed with the private acquisition proposal comes ahead of TTEC's scheduled earnings results for the second quarter of 2025, which will be released post-market closing on August 7, 2025. A live webcast and conference call is set for August 8, allowing investors and analysts the opportunity to glean insights directly from the leadership team about the company’s performance and strategies moving forward.

Founded in 1982, TTEC’s unwavering commitment to customer experience excellence has been a key driver of its success, garnering high satisfaction scores from clients and employees alike. With a presence on six continents, TTEC exemplifies how technology can be harmonized with human touch, delivering memorable customer experiences and notable business results.

In conclusion, as TTEC navigates through current market dynamics, its future as a public company remains bright. The focus on innovative and strategic growth will certainly play a crucial role in solidifying its position as a market leader. Stakeholders are advised to stay tuned for its upcoming earnings report, which could provide further insights into the company’s ongoing performance and future trajectory.

For more information on TTEC and its services, visit TTEC's official website.