Atlantic's New Managed Services Strategy for Mid-Market Growth and Cybersecurity Enhancements
In a bold step toward enhancing its operational capabilities, Atlantic, Tomorrow's Office has unveiled an evolved managed services platform aimed at supporting the complex needs of mid-market organizations. This initiative is particularly noteworthy under the leadership of Ryan Miller, who recently became the Vice President of Managed Services. Since his arrival in August, Miller's influence has been palpable, steering the company toward improved service delivery, robust operational governance, and a stronger alignment with cybersecurity measures.
This strategic shift reflects Atlantic's commitment to cater to the evolving demands of both existing clients and prospective mid-market organizations. By integrating security-driven solutions, the company not only strengthens its service offerings but also embarks on a path that emphasizes scalable growth. The new platform facilitates a seamless experience, allowing for a consistent and proactive approach to service delivery, which is critical as clients face increasingly sophisticated cybersecurity threats.
Miller's track record includes over 30 years in global IT and managed services leadership, alongside previous military service in the Australian Defense Force. His diverse experience brings a wealth of knowledge in ITIL-aligned best practices and service governance. As he focuses on operational excellence and the development of a people-centric service model, Miller aims to bolster Atlantic's CoreShield platform, combining IT and cybersecurity into a unified managed service that clients can rely on.
The operational foundation built by Atlantic's managed services division translates technological solutions into day-to-day task fulfillment, ensuring clients receive reliable support irrespective of the complexities their businesses face. This aspect is particularly crucial as Atlantic gears up to expand its capabilities and reach further into the mid-market segment. With plans to elevate service maturity levels and enhance cybersecurity capacity, Miller is well-positioned to navigate the company toward a future packed with growth opportunities.
Jason Weiss, the CEO of Atlantic, highlighted the importance of Miller's role in the company’s evolution, which he refers to as Atlantic 2.0. As the market progresses and client needs shift to encompass larger, intricate technologies, Atlantic’s focus remains on maintaining exceptional service standards and a forward-looking technology strategy that ensures security is at its core. Weiss has expressed confidence in Miller’s leadership, which embodies a strong commitment to accountability and proactive service.
Another key priority for Miller is the establishment of clear career pathways for Atlantic team members, ensuring that as the organization grows, so do the skills and opportunities for its employees. By creating a work environment that fosters personal and professional development, Atlantic not only benefits from upgraded service offerings but also cultivates a dedicated workforce committed to delivering exceptional customer experiences.
"Our foundation has never been stronger," states Miller, illustrating Atlantic's commitment to leveraging its strengths as it advances. As security capabilities become an integral part of service models, Atlantic will continue to position itself as a leading technology partner capable of delivering substantial outcomes for its clients. The combination of a human-centered service ethos alongside advanced automation and AI technologies positions Atlantic to thrive in a competitive environment.
Ultimately, as Atlantic progresses through its managed services evolution, the company aims to remain at the forefront of technological advancements while ensuring that its clients can navigate their growth journeys with confidence. Visit their website at tomorrowsoffice.com to learn more about their offerings and how they can support your business’s digital transformation journey.
For media inquiries, please contact Sarah Reed at 978-464-3703.
This strategic shift reflects Atlantic's commitment to cater to the evolving demands of both existing clients and prospective mid-market organizations. By integrating security-driven solutions, the company not only strengthens its service offerings but also embarks on a path that emphasizes scalable growth. The new platform facilitates a seamless experience, allowing for a consistent and proactive approach to service delivery, which is critical as clients face increasingly sophisticated cybersecurity threats.
Miller's track record includes over 30 years in global IT and managed services leadership, alongside previous military service in the Australian Defense Force. His diverse experience brings a wealth of knowledge in ITIL-aligned best practices and service governance. As he focuses on operational excellence and the development of a people-centric service model, Miller aims to bolster Atlantic's CoreShield platform, combining IT and cybersecurity into a unified managed service that clients can rely on.
The operational foundation built by Atlantic's managed services division translates technological solutions into day-to-day task fulfillment, ensuring clients receive reliable support irrespective of the complexities their businesses face. This aspect is particularly crucial as Atlantic gears up to expand its capabilities and reach further into the mid-market segment. With plans to elevate service maturity levels and enhance cybersecurity capacity, Miller is well-positioned to navigate the company toward a future packed with growth opportunities.
Jason Weiss, the CEO of Atlantic, highlighted the importance of Miller's role in the company’s evolution, which he refers to as Atlantic 2.0. As the market progresses and client needs shift to encompass larger, intricate technologies, Atlantic’s focus remains on maintaining exceptional service standards and a forward-looking technology strategy that ensures security is at its core. Weiss has expressed confidence in Miller’s leadership, which embodies a strong commitment to accountability and proactive service.
Another key priority for Miller is the establishment of clear career pathways for Atlantic team members, ensuring that as the organization grows, so do the skills and opportunities for its employees. By creating a work environment that fosters personal and professional development, Atlantic not only benefits from upgraded service offerings but also cultivates a dedicated workforce committed to delivering exceptional customer experiences.
"Our foundation has never been stronger," states Miller, illustrating Atlantic's commitment to leveraging its strengths as it advances. As security capabilities become an integral part of service models, Atlantic will continue to position itself as a leading technology partner capable of delivering substantial outcomes for its clients. The combination of a human-centered service ethos alongside advanced automation and AI technologies positions Atlantic to thrive in a competitive environment.
Ultimately, as Atlantic progresses through its managed services evolution, the company aims to remain at the forefront of technological advancements while ensuring that its clients can navigate their growth journeys with confidence. Visit their website at tomorrowsoffice.com to learn more about their offerings and how they can support your business’s digital transformation journey.
For media inquiries, please contact Sarah Reed at 978-464-3703.
Topics General Business）
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