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Nexthink and Tecnos Japan Join Forces to Boost Digital Transformation

In a significant move for businesses in Japan, Nexthink LLC, a global leader in Digital Employee Experience (DEX) management software, has announced a new partnership with Tecnos Japan Co., Ltd. This collaboration aims to accelerate the digital transformation process for Japanese companies, enhancing productivity and competitiveness through improved employee experiences.

About the Partnership

Nexthink and Tecnos Japan will now jointly market solutions to assist organizations in their transition towards a more digitally integrated workplace. This partnership is designed to help businesses leverage DEX to not only enhance productivity but create a more engaging and efficient working environment for employees across various sectors.

Nexthink provides a comprehensive array of solutions under its Nexthink Infinity platform, empowering IT teams to visualize the entire digital workplace. This includes tools for diagnosing and fixing issues, thereby optimizing productivity. Among its offerings are solutions specifically designed to improve workplace experience, employee engagement, application performance, and collaboration tools.

Key Features of Nexthink's Solutions:

1. Workplace Experience: Visualizes the digital workspace, allowing teams to recognize and resolve productivity barriers efficiently.
2. AI Drive: Empowers employees to utilize AI confidently while enabling executives to visualize outcomes and significantly elevate company-wide productivity.
3. Nexthink Application Experience: Monitors application performance and reliability, ensuring seamless operations.
4. Nexthink Collaboration Experience: Provides insights into the utilization of collaboration tools, allowing for rapid identification and resolution of performance concerns.
5. Nexthink Flow: Automates complex workflows through zero-touch methods, saving an average of 3,796 hours annually.
6. Experience Central: Continuously gauges employee tech usage, offering actionable insights for optimizing productivity and experience.
7. VDI Experience: Monitors virtual desktop environments in real-time, facilitating the quick resolution of issues using AI-driven insights.
8. Employee Engagement: Enhances information dissemination and problem-solving through targeted campaigns, improving the IT department's image and driving business objectives.

The Role of Tecnos Japan

Tecnos Japan, dedicated to supporting companies in managing economic challenges through the implementation and utilization of management solutions, has built its reputation on robust project experience. This partnership will further enhance Tecnos Japan's strengths in offering a comprehensive suite of services, including ERP, CRM, and its unique Connected Business Platform (CBP). The focus will shift towards creating a value-driven service model that spans from foundational operations to DEX, thereby facilitating sustained improvement in business productivity and digital transformation initiatives.

Leadership Insights

Takahiro Yoshioka, the President of Tecnos Japan, expressed his excitement about this partnership: "We are delighted to partner with Nexthink. Our goal has always been to help strengthen our clients’ management frameworks through IT innovations. This partnership will elevate our capabilities in problem identification and resolution, thus propelling digital infrastructure improvements. By combining Nexthink's advanced technology with our extensive experience, we aim to significantly enhance IT visibility and stability, ultimately boosting productivity and competitiveness for our clients."

On the other hand, Takeshi Hagino, Japan President of Nexthink, welcomed the partnership with Tecnos Japan: "As hybrid work becomes the norm in Japan, it is crucial to visualize the employee digital experience in real time and proactively improve it. Together with Tecnos Japan’s wealth of management solutions, Nexthink can help IT departments swiftly pinpoint root causes of issues, thereby providing unprecedented value to the Japanese market and enhancing digital competitiveness."

Conclusion

The partnership between Nexthink and Tecnos Japan marks a concerted effort to reshape the digital landscape for Japanese businesses. Both companies are dedicated to offering innovative solutions that foster a productive, engaged, and digitally proficient labor force. As they set their sights on contributing to the broader push for digital transformation in society, this collaboration is poised to have a significant positive impact on enterprises across Japan.

With the integration of Nexthink's cutting-edge DEX management tools and Tecnos Japan's extensive market knowledge, businesses can expect to navigate their digital transformation journeys more effectively, realizing substantial improvements in both employee satisfaction and overall business success.