DXC Technology Earns Top Recognition in ISG's ServiceNow Ecosystem Study 2025
In a recent report released by ISG (Information Services Group), DXC Technology has achieved a remarkable status as a leader in the 2025 ServiceNow Ecosystem Partners study. This prestigious recognition emphasizes DXC's pivotal role as a premier global technology services provider, showcasing its exceptional capabilities in various categories across regions including the US, APJ (Asia Pacific Japan), and Europe.
A Commitment to Excellence
DXC Technology has been recognized for its unwavering commitment to accelerate digital transformation through its partnership with ServiceNow. The report highlights DXC's extensive experience and achievements, marking over 7,200 successful implementations of the Now Platform®. This demonstrates the extensive knowledge and expertise that DXC brings to its clients, particularly in delivering transformative solutions that leverage generative AI technologies.
Dr. Tapati Bandopadhyay, Lead ISG Analyst-US, noted, "DXC's global deployment of ServiceNow provides compelling examples of the platform's significant impact on knowledge leveraged through GenAI-powered automation." This sentiment speaks volumes about DXC's ability to assist clients in adopting digital solutions that enhance enterprise service delivery.
Key Areas of Strength
The ISG report elaborates on DXC's core strengths across three primary categories:
1. ServiceNow Consulting and Implementation Services - With more than 15 years in the industry as a leading Elite ServiceNow Ecosystem Partner, DXC has amassed significant expertise in maximizing the effectiveness of the Now Platform for clients, ensuring that they derive the utmost value from their investments.
2. ServiceNow Managed Services - The company boasts a highly skilled workforce, reinforced by over 2,000 ServiceNow certifications. Its commitment to continuous skill enhancement is evident through a dedicated ServiceNow training academy, which is pivotal in maintaining high service standards and keeping staff abreast of the latest service innovations.
3. Innovation on ServiceNow - To foster innovation further, DXC has established a joint Center of Excellence with ServiceNow. This initiative aims to streamline AI adoption by merging DXC's industry knowledge with ServiceNow's advanced AI solutions, empowering clients to expedite their AI initiatives effectively.
Empowering Digital Transformation
As James Taylor, Global General Manager of Enterprise Applications at DXC, states, "DXC and ServiceNow continue to help customers accelerate digital transformation and harness the power of AI." DXC's relentless dedication to leveraging deep industry insight in conjunction with ongoing investments in the ServiceNow ecosystem enables the delivery of high-value AI use cases tailored to meet diverse client needs.
Moreover, DXC recently revealed its collaboration with ServiceNow to provide advanced AI solutions, specifically targeting the insurance sector. This initiative integrates AI capabilities, data management, and workflow optimization to minimize process inefficiencies while enhancing operational effectiveness—a move that underscores DXC's directive to improve customer satisfaction across industries.
Conclusion
This recognition from ISG not only reinforces DXC Technology's position as a thought leader and influential player in the tech landscape but also highlights the tangible business impacts created for enterprises globally. By prioritizing strategic partnerships and continuous innovation, DXC remains dedicated to powering the future of digital transformation while paving the path toward sustainable growth and operational excellence in the ever-evolving technology environment. For more details regarding DXC's Enterprise Application Services in ServiceNow, visit their official website.