#Japan #Tokyo #AI Agents #Workato #Enterprise MCP

Workato Unveils Groundbreaking Enterprise MCP for AI Agents

Workato, a trailblazer in agent-based orchestration and automation platforms, has made a significant leap with the introduction of its Enterprise Model Context Protocol (MCP) in Japan. This innovative solution promises the fastest and most secure way for organizations to connect their AI agents—like Claude, ChatGPT, and Cursor—with relevant data and operational tasks. With this new platform, Workato aims to facilitate a swift transition to an agent-driven enterprise.

Businesses are keenly aware of the transformational potential that MCP brings. However, the challenge remains in assuring its security and efficacy. Many open-source MCP servers exist, but they often lack the necessary enterprise-grade security, identity management, and governance protocols needed to protect sensitive data. A primary concern for leaders is ensuring that agents perform tasks on behalf of employees while only accessing permitted data. Equally important is the ability of AI tools to focus solely on task completion and results, unobstructed by unreliable API calls that could hinder performance.

In contrast to open-source and DIY alternatives, Workato provides a flexible MCP server that seamlessly connects to various agents such as ChatGPT, Claude.AI, and more without the need for operational management. This Enterprise MCP effectively manages identity and access rights, eliminating the complexities associated with self-hosting and unreliable code. Businesses can integrate with existing applications and processes effortlessly, enhancing governance, observability, and fortifying enterprise-level security. IT teams gain comprehensive control and visibility, allowing AI agents to deliver real business outcomes efficiently.

In conjunction with this launch, Workato has partnered with key organizations like Anthropic, Amazon Web Services, Atlassian, and Box, empowering clients to harness the full value of MCP with unprecedented reliability and speed. "We are thrilled to witness how the Model Context Protocol transforms Workato's approach to enterprise workflow automation. The Enterprise MCP solution empowers Claude to bring more intelligent, context-aware automation to enterprises,” remarked Theo Chu, Product Manager at Anthropic.

Furthermore, Alan Braun, Vice President of the Product Ecosystem at Atlassian, emphasized the synergy of combining the Atlassian Rovo MCP Server with Workato's Enterprise MCP to provide clients with the necessary security and governance for autonomous actions across Jira and Confluence.

Box's CTO, Ben Kus, noted how merging the Box MCP server with Workato Enterprise MCP amplifies agents' capabilities in conducting searches, analyzing multiple files, and extracting data. This integration enriches context and orchestrates workflows, leading to a more intelligent agent experience, thereby enhancing access to enterprise content securely.

With Workato's Enterprise MCP, hiring managers can solidify offers to candidates and kickstart onboarding processes, which involve essential tasks such as qualification checks and ID provisioning via SSO. Claude facilitates this by collecting relevant information and driving core processes through Workato while handling exception management on behalf of hiring teams. Marketing teams can leverage agents with ChatGPT to propel pipelines and new deals by automating best practices for outreach email sequences and responding to customer inquiries effectively.

Laurent Farci, CIO at .monks, asserted that MCP is rapidly becoming the standard for linking AI with enterprise applications. By adopting Workato Enterprise MCP, companies can employ AI-driven business functionalities safely and instantly from day one. “Workato is already orchestrating crucial processes across our business, from opportunity management to onboarding, enabling us to transition to AI-powered services swiftly and at scale,” he explained.

The Workato Enterprise MCP allows companies to precisely design and publish existing Workato recipes safely as AI-ready MCP tools. Customers can utilize thousands of pre-built recipes and connectors through an intuitive low-code interface. Identity and security are integrated seamlessly within the Workato environment, leveraging scoped tokens, environment isolation, and approval workflows for sensitive operations. Each MCP server comes equipped with robust API management features, ensuring reliability and control right from deployment.

As Dave Marcus, Chief Analyst at Analysis.tech, stated, “MCP is rapidly becoming the de facto standard for those looking to build agents and integrate third-party data and applications. Workato’s MCP platform provides high-quality, secure, and well-managed MCP services essential for creating reliable agents in a world where agents have transitioned from being 'nice-to-have' to 'must-have.'"

Key Advantages of Workato Enterprise MCP:

• - Instant Enterprise Readiness: The serverless Workato Enterprise MCP is entirely managed from day one, removing the need to manage untrusted code or maintain infrastructure, backed by the No.1 cloud orchestration platform trusted by Fortune 500 companies.
• - MCP for All Applications: Select from dozens of fully managed secure servers that can instantly turn any system or application—including Atlassian Rovo MCP server, Salesforce, Workday, and custom APIs—into an MCP server.
• - Empowering Agents with Enterprise Skills: Workato’s #1 iPaaS enables conversion of over 12,000 connectors and 900,000 recipes into agent-enabled skills without rewriting.
• - Avoiding Hidden Costs: Workato streamlines handling rates, multi-factor authentication, and audit trails, helping users avoid costly DIY mistakes while accelerating time to value with cutting-edge security and governance.

Adam Seligman, CTO of Workato, remarked on the evolving expectations of MCP in delivering business value: “While MCP has shown significant promise, it still faces challenges in providing effective operations at scale. The Workato Enterprise MCP aims to resolve long-standing issues by delivering AI agents across all business processes—from front to back office—through MCP. This unprecedented solution empowers AI agents to execute real business processes securely and effectively on a large scale, yielding measurable business value for companies globally.”

As part of Workato ONE, the Enterprise MCP supports the vision of an “agent-driven enterprise,” where AI agents work collaboratively in production environments, refining and improving their outputs. This announcement sets the stage for Workato’s continued ambition to weave AI from the edge to the core of enterprises, deploying production-grade Genie capabilities across all business functions and facilitating community-driven implementations through developer sandboxes.

The Workato Enterprise MCP is now available. To request access to the developer sandbox or inquire about a demo, please reach out to Workato.

Future Developments

Workato Japan remains committed to supporting Japanese companies in agent-based orchestration and digital transformation by continuously enhancing local product offerings and support systems.