Rising Utility Scams in Pennsylvania: Awareness and Prevention
In recent times, utility scams have escalated significantly across Pennsylvania, capturing the attention of AARP Pennsylvania. The organization is sounding the alarm, particularly for individuals aged 50 and above, encouraging them and their families to remain vigilant. Last year, various fraud schemes, particularly those impersonating utility companies, became the leading type of reported fraud according to the Federal Trade Commission (FTC).
Understanding the Scam Landscape
Scammers have adopted tactics that involve threatening victims with immediate service disconnections or offering fake refunds to induce panic and compel payment. Common methods of payment requested include gift cards, cryptocurrency, or prepaid debit cards, which are all red flags for consumers.
A startling incident earlier this year involved the Pennsylvania Public Utility Commission (PUC), which reported receiving over 70 calls in just one day from residents worried about dubious activities. The con artists were posing as PUC representatives from Philadelphia, attempting to convince individuals that a service switch had occurred. They demanded immediate fees to prevent service termination, clearly violating the norms of legitimate utility operations. The PUC confirmed that they never place calls to collect payments or issue threats of disconnection.
Key Tips to Combat Utility Scams
Mary Bach, a volunteer for AARP Pennsylvania and chairperson of the Consumer Issues Task Force, highlighted vital tips for individuals to protect themselves:
1.
Stay Calm: Authentic utility providers typically send a series of written notices before any disconnection.
2.
Verify the Caller: Always verify inquiries by calling the number printed on your utility bill, not the number provided in the call.
3.
Protect Personal Information: Never divulge your financial details or make payments through methods like gift cards, cryptocurrency, or prepaid cards.
4.
Report Suspicious Activity: If you suspect a scam, report it not only to your utility provider but also to the PUC Bureau of Consumer Services (1–800–692–7380), local law enforcement, or the FTC at
reportfraud.ftc.gov.
Examples of Common Scams
Impostor scams can manifest in various forms, such as fake refund offers, sham energy audits, and counterfeit equipment inspections. Scammers often exploit people's urgency and fear to manipulate them into revealing sensitive information like bank account details or Social Security numbers. After disasters, some even impersonate inspectors, seeking fees for reconnection, which adds another layer of deception.
It's crucial to take preventive measures and report any suspicious calls to local authorities. If you require assistance, AARP offers support. You can contact them at 1-877-908-3360 or visit the AARP Pennsylvania Fraud Resource Page at
aarp.org/pafraud.
About AARP Pennsylvania
AARP is the largest nonprofit, nonpartisan organization in the U.S., dedicated to empowering individuals aged 50 and older to make informed choices regarding their lives as they age. With nearly 38 million members, AARP works to strengthen communities and advocate for essential issues affecting families, including health security, financial stability, and personal fulfillment. The organization also publishes the widely read AARP The Magazine and AARP Bulletin. For more information about AARP and its initiatives, visit their official website or follow them on social media.
AARP Pennsylvania encourages everyone to stay informed and proactive about these threats, ensuring the community remains safe from scams targeting older adults.