Tim Massa Announces Retirement from Kroger After Over 16 Years of Leadership

Tim Massa's Remarkable Journey at Kroger

Tim Massa, who has played a pivotal role in shaping the associate experience at Kroger, will retire on September 18, 2026, after an impressive career that spanned over 16 years with the company. Joining in 2010 from The Procter & Gamble Company, where he enjoyed a 21-year tenure, Massa has consistently demonstrated exceptional leadership within the realm of human resources.

From his initial position as Vice President of Talent Development, Massa climbed the ranks, eventually assuming the role of Executive Vice President and Chief Associate Experience Officer. His career trajectory at Kroger is a testament to his dedication to building a supportive and effective work environment.

During his time, Massa has been integral in developing numerous programs aimed at enhancing employee welfare and experience. One such initiative, the New Beginnings program, is designed to empower hourly associates by providing pathways to professional growth and stability through meaningful work. This program embodies Massa's longstanding belief that everyone possesses the potential to succeed with the right support.

Massa’s impact was particularly notable during the challenging times of the COVID-19 pandemic, where he led the company's human resources strategy to ensure the safety and well-being of associates. His leadership helped Kroger navigate the complexities of the pandemic while maintaining a focus on employee morale and support.

Beyond his achievements within Kroger, Massa’s influence extends into the broader community and the field of human resources itself. He is set to continue his involvement by serving on the Board of Directors for the CHRO Association, as well as several other advisory boards, including the National Academy of Human Resources and the University of South Carolina’s Darla Moore School of Business.

Recognized for his contributions, Massa has received several accolades, including being named a Fellow of the National Academy of Human Resources in 2024 and recognized among Mogul’s Top People Leaders in 2026. His commitment to fostering talent and leadership development has positioned him as a beacon in HR circles.

Kroger's CEO, Greg Foran, reflected on Massa's legacy, expressing deep gratitude for his commitment to the associates and for creating a supportive environment that enhances the company's culture. Foran praised Massa as a relatable and trusted leader who placed significant emphasis on associate satisfaction and welfare.

Ron Sargent, the Chairman of Kroger’s board, echoed this sentiment, acknowledging Massa’s role as a champion for associates and a strategic partner during crucial times for the company. Sargent highlighted that Massa's legacy is not solely in the strategies he implemented but in the people he mentored along the way.

As Massa prepares for retirement, he has expressed his gratitude for the invaluable experiences and relationships he has built throughout his career. His plans include continuing to develop leaders through executive coaching, focusing on values-based leadership and succession planning. Massa also looks forward to traveling and spending quality time with family and friends as he enters this new chapter.

In a heartfelt message, he stated, “It has been the honor of my career to serve the associates at Kroger. I believe, from day one, that our people and our company values are what makes this company special.” He emphasized the importance of the associates in creating exceptional customer experiences, affirming his belief in their vital role within the organization.

Massa’s retirement marks the end of a significant chapter in Kroger’s journey, with his influence expected to resonate well into the future through the leaders he has trained and the culture he has cultivated. As the company looks toward the future, it remains committed to the traditions and values that Massa has helped to establish, ensuring that Kroger continues to thrive as a leading retailer.

With the announcement of his successor to be revealed later, Massa will continue to ensure a smooth transition in leadership until his final day on September 18. The company extends its heartfelt thanks to him for his years of diligent service and wishes him all the best in his future endeavors.