#United States #Fishers #Mainscape #Mark Forsythe #Employee-Centered

Empowering Employees: Mainscape’s Transformative Approach

Mainscape, one of the leading landscape maintenance companies in the United States, is embarking on a significant transformation under the leadership of CEO Mark Forsythe. This shift revolves around placing employees at the core of its growth strategy, transitioning towards an employee-centered model poised to redefine professional landscapes across the nation.

Founded in 1980, Mainscape has evolved into a formidable player in the industry, boasting over $91 million in revenue and 12 branches nationwide. Mark Forsythe attributes the company's success not only to market growth but to a deliberate focus on empowering teams. He states, “We ensure that each local team is empowered to own their business, branch, region, and customer relationships.” By providing employees with the necessary tools, support, and incentives, Mainscape aims to foster a sense of ownership and accountability.

The Entrepreneurial Operating System: A Foundation for Growth

At the heart of Mainscape's employee-first approach lies the implementation of the Entrepreneurial Operating System (EOS). Forsythe explains that EOS provides a framework that facilitates planning at the highest levels while equipping local teams with specific tools to tackle their unique opportunities and challenges. This structured autonomy allows markets to create tailored plans that enhance clarity around accountability and expectations.

As Mainscape gears up for one of its most transformative changes to date—transitioning from private ownership to an employee-centered model via a perpetual purpose trust—it looks to share economic ownership with its employees. Forsythe notes, “This transition positions us to take care of our employees indefinitely.” By cultivating a culture that employees can identify as their own, the company seeks to enhance job satisfaction and familial balance in their lives.

Investing in People: Building a Supportive Culture

Mainscape's employee-centric philosophy encompasses more than just profit-sharing and bonuses; it extends into comprehensive programs designed to support the well-being of its workers. Forsythe highlights various initiatives including safety programs, chaplain services, and assistance with work-related costs, like new work boots. He strongly believes that investing in employee welfare results in stronger teams and improved employee retention rates. As he states, “If your pay is appropriate and you take care of your people’s lives, you will see better retention and recruitment.”

Mainscape's commitment to an employee-first culture does not go unnoticed, as the company has been recognized as a Top Workplace by USA Today for two consecutive years. For Forsythe, this achievement is a testament to the company's enduring values and purpose. He mentions, “We strive to honor God in all that we do, and this keeps us pointed in the right direction.” By prioritizing the care of team members, Mainscape envisions creating a safe and rewarding work environment where employees feel valued.

Looking Ahead: Sustaining a Legacy of Care

Mainscape's future is not just about maintaining its position as a market leader but is also focused on becoming a model of employee empowerment in the industry. As they navigate this new chapter, Forsythe remains steadfast in his belief that fostering a sense of community and connection among employees is the cornerstone of sustainable growth. The company's journey exemplifies that a commitment to the workforce can yield lasting benefits, contributing to a thriving company culture and a successful business model.

Through focusing on their people, Mainscape aims to not only stay ahead in an ever-competitive marketplace but also to set a standard for how businesses can successfully intertwine operational success with employee satisfaction and well-being. This holistic approach encapsulates the essence of Mainscape: a company that prioritizes its employees as its most valuable asset.

In conclusion, Mainscape’s transformative approach under Mark Forsythe paints a promising picture of the future, where the rights and well-being of employees are regarded as key components in reaping profitability and success. As they forge ahead with these initiatives, the industry and other organizations can look to Mainscape as a leading example of how investing in people pays dividends far beyond financial metrics.