Virtusa Claims Leadership Position in ISG's 2026 Agentic AI Services Report

In a significant industry recognition, Virtusa, a global leader in AI-driven engineering services, has been named a Leader in the latest ISG Provider Lens® report focused on Agentic AI Services for 2026. This accolade underscores Virtusa's commitment to pioneering advanced AI solutions that enable enterprises to transition from basic AI tools to fully autonomous operational systems.

The ISG report highlights providers of Agentic AI solutions capable of executing and optimizing intricate tasks with minimal human oversight. Virtusa's innovative multi-agent architectures are designed to empower organizations across various sectors, including financial services, healthcare, telecommunications, and retail, facilitating a scalable and efficient operational throughput.

Surajit Bhattacharjee, Head of AI at Virtusa, emphasized the evolving needs of enterprises, stating, "Companies are moving beyond passive AI systems like chatbots. There’s a growing demand for autonomous systems that can confidently handle complex operations and drive organizations towards an AI-native future." The acknowledgment from ISG is a testament to Virtusa's ability to lead this transformative journey, as it anchors agentic workflows with robust safeguards, precise contextual understanding, and seamless integration of operational tools.

Virtusa’s approach to Agentic AI integrates critical capabilities such as long-context processing and retrieval-augmented generation (RAG) frameworks. These technologies not only ensure compliance and safety during deployment but also enable intelligent interpretation of business objectives and real-time adaptability while collaborating with human operators.

Gowtham Kumar Sampath, ISG's Lead Analyst, noted, "Virtusa designs agentic systems with a focus on controlled execution, harnessing orchestration and enterprise integration alongside evaluation and safety measures. This structured approach transitions workflows from mere AI assistance to full machine-executed responsibility."

The recognition is further enhanced by Virtusa’s stellar customer ratings in ISG's Star of Excellence benchmarks, exemplifying their dedication to client satisfaction and operational excellence. In a bid to promote broader understanding and implementation of AI technologies, Virtusa has also made the complete ISG Leader report accessible without requiring a fill-out form.

The significance of this recognition cannot be understated as it represents Virtusa's overarching mission: to support enterprises in achieving accelerated growth and operational efficiency during their AI transformation journey. By facilitating the shift from sporadic AI implementations to fully autonomous systems, Virtusa is unlocking immense value, leading to new revenue streams, improved profit margins, and enhanced customer experiences.

With a rich heritage in engineering that spans three decades, Virtusa continues to set industry standards. Its global workforce of over 32,000 professionals spreads across 31 countries, servicing top-tier clients in various fields such as financial services, healthcare, media, and retail. As Virtusa pursues its vision of creating better experiences through technology, the path is clear: it is steering its clients toward a comprehensive AI-native future, ready to harness the full potentials of agentic AI.

For further details and insights on how Virtusa is transforming enterprises with advanced AI technologies, visit www.virtusa.com.