Gray Unveils Strategic Realignment for Enhanced Customer Experience
In a significant move to enhance customer service, Gray Construction, a prominent provider of integrated services across various sectors including construction, professional services, and real estate, has announced the formation of Gray AES. This new alignment merges three of Gray’s existing companies—Gray AE, Gray Solutions, and InLine Engineers—into one cohesive entity: Gray AES.
Gray AES aims to streamline its offerings by consolidating architecture, engineering, and automation solutions into a single professional services company. This strategic shift is not just a rebranding; it reflects a deep-rooted commitment to providing a more unified service experience for clients. As Stephen Gray, President and CEO of Gray, Inc., stated, "The launch of Gray AES marks a pivotal moment for Gray and the customers we serve. Gray AES brings together similar services, simplifying our message and approach."
This consolidation is expected to simplify operations within Gray. The overarching goal is to elevate service quality and enhance customer satisfaction. By presenting a unified front, Gray AES is set to increase efficiency, enabling quicker responses to customer needs with a clear and coherent message.
Dowell Hoskins, CEO of Gray AES, emphasizes the alignment’s strategic focus on client support both in existing operations and in future expansions. He notes, "This strategic alignment positions Gray AES to serve our customers efficiently from project concept through to commissioning and beyond." With combined decades of experience across design, engineering, and automation, Gray AES is poised to help clients tackle their most challenging problems effectively.
Gray AES will continue to deliver world-class services previously associated with its forerunners, providing everything from front-end design to system integration. This comprehensive service offering enables Gray AES to tackle today's complex business challenges with agility and expertise.
The integration also enhances synergy within the wider Gray family of companies, which includes Special Equipment and Real Estate segments. This positioning empowers Gray AES to offer extensive resources and skills tailored to individual customer needs. Whether it involves designing and commissioning a new production line or providing turnkey solutions from inception to start-up, Gray AES is well-equipped to turn customer visions into reality.
The establishment of Gray AES represents not only a strategic remapping within the company but also a commitment to continuously adapt to the evolving needs of clients. By offering a one-stop solution for engineering and automation services, Gray AES stands out as a versatile partner ready to assist clients at any stage of their project.
For more information or queries regarding this new alignment, interested parties can visit the newly launched website at grayaes.com.
Gray Construction has been forging partnerships in diverse industries since 1960, growing its array of services to rank among the top firms in the design and construction sectors. The company's dedication to its clients spans both domestic and international markets, covering key areas such as manufacturing, food and beverage, data centers, advanced technology, and more. Gray's mission remains simple: to act as a trusted partner, delivering services that add tangible value across all of its engagements.
A Unified Approach
Gray AES aims to streamline its offerings by consolidating architecture, engineering, and automation solutions into a single professional services company. This strategic shift is not just a rebranding; it reflects a deep-rooted commitment to providing a more unified service experience for clients. As Stephen Gray, President and CEO of Gray, Inc., stated, "The launch of Gray AES marks a pivotal moment for Gray and the customers we serve. Gray AES brings together similar services, simplifying our message and approach."
This consolidation is expected to simplify operations within Gray. The overarching goal is to elevate service quality and enhance customer satisfaction. By presenting a unified front, Gray AES is set to increase efficiency, enabling quicker responses to customer needs with a clear and coherent message.
Commitment to Customers
Dowell Hoskins, CEO of Gray AES, emphasizes the alignment’s strategic focus on client support both in existing operations and in future expansions. He notes, "This strategic alignment positions Gray AES to serve our customers efficiently from project concept through to commissioning and beyond." With combined decades of experience across design, engineering, and automation, Gray AES is poised to help clients tackle their most challenging problems effectively.
Gray AES will continue to deliver world-class services previously associated with its forerunners, providing everything from front-end design to system integration. This comprehensive service offering enables Gray AES to tackle today's complex business challenges with agility and expertise.
Expanding Capabilities
The integration also enhances synergy within the wider Gray family of companies, which includes Special Equipment and Real Estate segments. This positioning empowers Gray AES to offer extensive resources and skills tailored to individual customer needs. Whether it involves designing and commissioning a new production line or providing turnkey solutions from inception to start-up, Gray AES is well-equipped to turn customer visions into reality.
Looking Ahead
The establishment of Gray AES represents not only a strategic remapping within the company but also a commitment to continuously adapt to the evolving needs of clients. By offering a one-stop solution for engineering and automation services, Gray AES stands out as a versatile partner ready to assist clients at any stage of their project.
For more information or queries regarding this new alignment, interested parties can visit the newly launched website at grayaes.com.
About Gray
Gray Construction has been forging partnerships in diverse industries since 1960, growing its array of services to rank among the top firms in the design and construction sectors. The company's dedication to its clients spans both domestic and international markets, covering key areas such as manufacturing, food and beverage, data centers, advanced technology, and more. Gray's mission remains simple: to act as a trusted partner, delivering services that add tangible value across all of its engagements.
Topics Business Technology）
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