CEO Coaching International Reports Exceptional Net Promoter Score in 2025 Client Survey

CEO Coaching International, recognized globally as a premier coaching firm for growth-oriented CEOs and entrepreneurs, announced an impressive Net Promoter Score (NPS) of 64.91 in their 2025 client relationship survey. This score places them in the upper echelon of professional services organizations worldwide, significantly exceeding industry standards and expectations.

According to benchmark data from Bain & Company, who developed the NPS metric, and insights from ClearlyRated's 2024 industry report, most professional services firms typically exhibit average NPS scores ranging from 30 to 40. In stark contrast, CEO Coaching International's score stands as a clear indication of the high value their clients derive from their coaching relationships.

Randy Dewey, the CEO of CEO Coaching International, remarked, "At CEO Coaching International, our notion of success goes beyond just the services we deliver; it is ultimately defined by the breakthroughs our clients achieve." This statement resonates with the overwhelming feedback showcasing the effective and long-lasting partnerships formed between CEOs and their dedicated coaches.

Positive Testimonials Highlight Client Experiences

The recent survey included feedback from clients at various stages of their coaching journeys, from newcomers to those who have enjoyed a decade-long partnership. Client responses reflect the deep, results-oriented connections that have been cultivated over time. Edward Russnow, the President and CEO of MAC Products Inc., commented, "My engagement with my coach, Frank de Jong, and CEO Coaching International is an invaluable asset to my growth and the future of my companies. As long as I continue to stay engaged with my coach, I know we will eventually get to the vision I have for the company."

Dan Davis, CEO of Presbyterian Senior Living, praised his coach John Fadool: "He has been excellent in his role, providing support while also challenging my team and me to improve continuously." Moreover, Kathy Colace, CEO of JBN Associates, shared, "David Sobel is a superb coach, both professionally and personally. I consider him an integral part of the JBN team."

Understanding the Importance of NPS

The Net Promoter Score serves as a pivotal measure of customer experience and loyalty, posing a straightforward question: "How likely are you to recommend our service to a friend or colleague?" The results achieved by CEO Coaching International reflect an extraordinary number of enthusiastic endorsements, with clients rating their experiences as 9 or 10—far surpassing norms within the executive services sector.

As CEO Coaching International continues to broaden its global presence, it remains steadfast in its mission to deliver quantifiable results, foster personal development, and provide outstanding support to CEOs poised to bring their significant ambitions to fruition.

CEO Coaching International's Impact

More than just a coaching firm, CEO Coaching International works fervently with CEOs and executive teams to manifest extraordinary results each quarter and throughout the years. Their reputation for steering growth-driven entrepreneurs towards significant business exits is well-established, boasting a coaching portfolio that encompasses over 1,500 CEOs and entrepreneurs across more than 100 industries and 60 countries.

Additionally, the firm’s coaches, composed of former CEOs, presidents, and high-level executives, have spearheaded businesses ranging from startups to huge enterprises exceeding $10 billion, achieving double-digit sales and profit growth—often culminating in impressive financial exits.

Companies collaborating with CEO Coaching International for two years or more have recorded an average revenue CAGR of 25.9%—which is 2.6 times higher than the U.S. average—and an EBITDA CAGR of 39.2%, brilliantly surpassing the U.S. norm by a factor of more than four.

In conclusion, CEO Coaching International's commitment to transformative leadership coaching is paving the way for future gains and enduring success in the business landscape. To discover how coaching can revolutionize your leadership journey, visit ceocoachinginternational.com.